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- Tasks: Make friendly outbound calls to conduct short research surveys.
- Company: Join a market-leading research organisation with a supportive team culture.
- Benefits: Enjoy a 4-day work week, free teas and coffees, and casual dress.
- Why this job: Perfect for those seeking a fast-paced, enjoyable role with training and support.
- Qualifications: Strong communication skills; previous call experience preferred but not essential.
- Other info: Immediate start available; temporary role with a relaxed office environment.
Rewards and Benefits on Offer.
Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.
* An immediate job starts, following a successful interview.
* A temporary ongoing role.
* Research based calls, which will be warm and friendly.
* A highly supportive team environment, with plenty of training and continuous support.
* On-site Parking
* 4 days working week
* Free teas and coffees
* Close to travel routes and local shopping
* Relaxed office environment
* Casual dress
* Small company
MTrec’s New Career Opportunity.
MTrec Commercial are proudly representing our market leading research organisation client to appoint a Telephone Research Advisor on a temporary assignment as soon as possible. You will be working in a friendly, supportive, and fast-moving environment, where you will be engaging with a range of professional clients to carry out short research surveys. The calls are outbound though, they are research based, where you will be using a very straightforward software system to record your results from the survey. The calls will be enjoyable, very warm, and friendly and very high quality based for their clients.
We would highly recommend this opportunity to anyone who is looking for a fast paced and enjoyable research-based role.
The Job You’ll Do:
* Working in a friendly team-based environment, you will call a range of professional individuals who have recently completed a training course, further/higher education, or an apprenticeship to complete a short and enjoyable telephone survey.
* All the call are purely research based, with full training and continuous support provided.
* You will be using a software system to record your findings. The system is easy to use, with various drop-down menus and multiple-choice fields to choose from.
* You will need to work at pace and be very accurate with the recording of your information.
About You.
* You will possess strong communication skills, both spoken and written.
* Previous experience in an office environment and making/receiving inbound or outbound calls would be ideal, though not essential.
* You must be able to work at pace and to targets.
* Happy making warm outbound research calls.
* Previous customer service experience from any sector would be preferred.
* You may have also recently left higher education and you are looking for an enjoyable and immediate job role.
* You will be happy with a temporary assignment, and you are able to start immediately.
Working Hours;
* Monday to Thursday 09:00 – 19:00.
* You will be off work, Friday, Saturday, and Sunday
Outbound Market Researcher employer: MTrec Ltd Commercial
Contact Detail:
MTrec Ltd Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Market Researcher
✨Tip Number 1
Familiarise yourself with the software system mentioned in the job description. If you can, practice using similar survey tools or software to show your adaptability and readiness to learn.
✨Tip Number 2
Brush up on your communication skills by engaging in mock calls with friends or family. This will help you feel more comfortable making warm outbound calls and ensure you convey a friendly tone.
✨Tip Number 3
Research the company and its values. Understanding their mission and the type of clients they work with will allow you to tailor your approach during the interview and demonstrate your genuine interest.
✨Tip Number 4
Prepare to discuss your previous customer service experience, even if it's from a different sector. Highlight how those skills can translate into making effective research calls and working in a team environment.
We think you need these skills to ace Outbound Market Researcher
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any roles involving communication or customer service. Emphasise skills that align with the job description, such as strong communication and the ability to work at pace.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention your interest in market research and how your previous experiences have prepared you for making warm outbound calls.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills and any experience with software systems. If you've worked in a fast-paced environment before, be sure to mention it!
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at MTrec Ltd Commercial
✨Showcase Your Communication Skills
As an Outbound Market Researcher, strong communication skills are essential. During the interview, make sure to demonstrate your ability to articulate thoughts clearly and engage in friendly conversation. Practice common interview questions with a friend to build confidence.
✨Familiarise Yourself with Research Techniques
Since the role involves conducting research-based calls, it’s beneficial to understand basic research methodologies. Brush up on how to ask open-ended questions and gather information effectively. This knowledge will impress the interviewer and show your commitment to the role.
✨Highlight Relevant Experience
Even if you don’t have direct experience in market research, emphasise any customer service or office experience you have. Discuss how these roles required you to communicate effectively and work towards targets, which are key aspects of this position.
✨Prepare Questions for the Interviewer
Interviews are a two-way street, so prepare thoughtful questions about the team environment and training opportunities. This shows your interest in the role and helps you gauge if the company culture aligns with your expectations.
