Rewards & Benefits on Offer; * Immediate start date * Monday – Friday working hours * Friendly and supportive working environment * You will be working with blue chip clients * Easily accessible offices Working hours; * Monday – Friday between 8am – 4:30pm The Company you will be working with; MTrec Commercial are proudly representing our industry leading client on their search for an experienced Customer Service Administrator to join their team on a full-time basis. Please apply for an immediate response! The Role you will be doing; * Processing customer orders * Deal with general queries and redirect to the appropriate department/colleagues where necessary * Greet visitors * Answer and direct incoming calls * General administration tasks such as photocopying, filing and scanning * Communicating with clients and associates as and when required * Paperwork/goods flow internal and external * Enter and extract data from PEPs * Submitting prescriptive orders and arranging deliver/collection to patient * Ensure patient confidentiality is maintained * Support the CS team as and when necessary * Follow up on progress of orders within Manufacturing About You; * Previous customer service and administration experience is essential * Experience using Microsoft Office packages * Strong communication skills * Professional telephone manner * Good organisational skills
Customer Service Administrator in Newcastle upon Tyne employer: MTrec Ltd Commercial
MTrec Commercial offers an exceptional working environment for Test and Diagnostics Technicians, featuring a competitive salary and a monthly bonus scheme. With easily accessible offices and a supportive, collaborative culture, employees are encouraged to grow and develop their skills while contributing to high-quality manufacturing processes. This role not only provides immediate employment opportunities but also fosters continuous improvement and innovation within the team.