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For Companies At a Glance
- Tasks: Manage inbound calls, support product launches, and handle customer enquiries.
- Company: Join a leading manufacturing company with a strong reputation.
- Benefits: Full-time role, competitive salary, employee assistance programme, and long service awards.
- Why this job: Be part of a dynamic team and make a real impact in sales development.
- Qualifications: Experience in administration within manufacturing and strong communication skills.
- Other info: Immediate start available with excellent career growth opportunities.
The predicted salary is between 25000 - 32000 £ per year.
Rewards and Benefits on offer:
- Full time and permanent opportunity
- Immediate start date
- Competitive starting salary
- Employee Assistance programme
- Long service awards
- Seasonal shut down
The Company you will be working for:
MTrec Commercial are proudly representing our industry leading client on their search for an experienced Sales Development Administrator to join their team on a full time and permanent basis. If you have sales experience within the manufacturing industry, then this is the role for you! Please apply for an immediate response.
The Role you will be doing:
- Answering inbound calls from retailers and end users discussing core products, converting retailers over to company products, ensuring that samples, stands and brochures are up to date and arrange for new stands and replacements when required.
- Owning the Business Support inbox. Answering emails and distributing where necessary.
- Handling enquiries and customer requests.
- Supporting new product launches by pushing out stands, brochures and displays.
- Daily administrative tasks.
- Handling any overflow from projects given to the CRM team and supporting any requests. This includes requests from external BDMs.
- Receiving inbound calls from installers requesting technical advice and providing basic installer information.
- Collate information to complete admin tasks following calls with retailers.
- Ordering samples and POS.
- Liaising with Quality to follow through with customer complaints.
- Supporting end users with queries via telephone.
- Support customers with their supply route via distribution.
About You:
- Previous Administration experience within a manufacturing company is essential.
- Confident in answering the phone.
- Excellent communication skills.
- Professional telephone manner.
- Strong Administrative skills.
- Must be IT Literate and good with internal systems.
Sales Development Administrator in Durham employer: MTrec Ltd Commercial
Contact Detail:
MTrec Ltd Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Development Administrator in Durham
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show genuine interest when you chat with them.
✨Tip Number 2
Practice your phone skills! Since you'll be answering calls and handling enquiries, it’s crucial to sound confident and professional. Try role-playing with a friend to get comfortable.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and helps you figure out if the company is the right fit for you. Think about what you want to know about their team and culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get noticed and ensures your application lands directly in the right hands. Plus, we love seeing familiar names!
We think you need these skills to ace Sales Development Administrator in Durham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales experience, especially in the manufacturing industry. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Development Administrator role. Be sure to mention your administrative skills and how you handle customer queries – we love a proactive approach!
Show Off Your Communication Skills: Since this role involves answering calls and handling emails, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we’re looking for someone who can represent us well!
Apply Through Our Website: We encourage you to apply directly through our website for a quicker response. It’s the best way to ensure your application gets into the right hands, and we can’t wait to hear from you!
How to prepare for a job interview at MTrec Ltd Commercial
✨Know Your Stuff
Make sure you brush up on the company’s products and services. Since you'll be discussing core products with retailers, having a solid understanding of what they offer will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Communication Skills
As a Sales Development Administrator, excellent communication is key. Practice articulating your thoughts clearly and professionally. You might even want to do a mock interview with a friend to get comfortable with answering questions over the phone.
✨Highlight Relevant Experience
Be ready to discuss your previous administration experience within a manufacturing company. Think of specific examples where you handled customer enquiries or supported product launches, as these will demonstrate your suitability for the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows that you're engaged and interested in the position. You could ask about the team dynamics or how success is measured in the role, which can also give you valuable insights.