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For Companies At a Glance
- Tasks: Make calls to generate leads and support customers in Taiwanese and English.
- Company: Join a dynamic team at a leading customer service company.
- Benefits: Work from home, flexible hours, and continuous training opportunities.
- Why this job: Utilise your language skills and grow in a supportive environment.
- Qualifications: Fluent in Taiwanese and English with strong communication skills.
- Other info: Exciting temporary to permanent role with career progression.
The predicted salary is between 24000 - 36000 £ per year.
Rewards and Benefits on Offer
- Opportunity to work with a dynamic and cultured team of professionals
- Working from home opportunity
- A temporary to permanent position
- Flexible working hours
- Continuous training and development
MTrec Commercial are proudly representing our industry leading customer service client in their search for a Taiwanese Speaking Representative. The company are an employer of choice for those seeking an exciting and dynamic role in customer service, and who are seeking to utilise their customer service skills. The successful candidate will become a part of an organised and efficient team of friendly and professional communication representatives and can develop and grow along with the rest of the team. The position will be fully remote working and is starting asap. If you are a fluent Taiwanese speaker and are looking to progress your skills within this industry, then please apply for an immediate response!
The Job You’ll Do:
- Conduct calls to generate high quality leads in Taiwanese and English.
- Research contacts and consider their requirements prior to communication.
- Acquire, with training, good knowledge of product features and applications and be able to utilise this information efficiently within your communication.
- Understand the needs of the prospective customer and react accordingly.
- Maintain organised and detailed records of customer interactions.
- Support your colleagues and work as a team.
- Deliver a very high standard of quality and professionalism at all times.
- Be available to work Monday to Friday 6am - 10am.
About you:
- Full Taiwanese and English Fluency is essential.
- Exceptional communication skills.
- Positive attitude and result driven.
- Good team and interpersonal skills.
- Confidence to direct the course of a conversation and handle objections.
- Well-organised and conscientious, with excellent attention to detail.
- Ability to quickly learn new processes.
Taiwanese Speaking Representative in Bath employer: MTrec Ltd Commercial
Contact Detail:
MTrec Ltd Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Taiwanese Speaking Representative in Bath
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role requires exceptional communication in both Taiwanese and English, try role-playing with a friend or family member. This will boost your confidence and help you handle any tricky questions.
✨Tip Number 3
Be ready to showcase your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate your positive attitude and result-driven mindset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that dream job!
We think you need these skills to ace Taiwanese Speaking Representative in Bath
Some tips for your application 🫡
Show Off Your Language Skills: Since this role requires fluency in Taiwanese and English, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively in both languages!
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific role. Mention any relevant experience in customer service and how it aligns with what we’re looking for. It shows us you’re genuinely interested!
Be Professional Yet Friendly: In your written application, strike a balance between professionalism and friendliness. We’re all about creating a positive team environment, so let your personality shine through while keeping it professional.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MTrec Ltd Commercial
✨Brush Up on Your Language Skills
Since this role requires fluency in both Taiwanese and English, make sure to practice speaking and listening in both languages. Try to engage in conversations or even role-play scenarios that mimic the job's requirements to boost your confidence.
✨Know the Company Inside Out
Research the company’s values, culture, and customer service approach. Understanding what makes them an employer of choice will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Customer Scenarios
Think about potential customer interactions you might face in this role. Prepare examples of how you would handle objections or difficult conversations, showcasing your exceptional communication skills and positive attitude.
✨Showcase Your Team Spirit
This position emphasises teamwork, so be ready to discuss your experiences working collaboratively. Share specific examples of how you've supported colleagues in the past and how you can contribute to a friendly and efficient team environment.
