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- Tasks: Support customers with admin tasks and process orders efficiently.
- Company: Join MTrec Recruitment, a leader in the recruitment industry.
- Benefits: Enjoy friendly team vibes, free parking, and early finishes on Fridays!
- Why this job: Gain hands-on experience with a prestigious company in a supportive environment.
- Qualifications: Must have admin and order processing experience, plus customer email handling skills.
- Other info: This is a temporary role lasting approximately 4 weeks, starting ASAP.
The predicted salary is between 24000 - 36000 £ per year.
Company Benefits * The opportunity to work with an award-winning team who are at the pinnacle of their industry * Incredibly friendly team working environment * ASAP start * Easily Accessible offices and free onsite parking. * Monday – Friday working hours and early finish on Fridays! The Company you will be working for; MTrec Recruitment are proudly representing our industry leading client on their search for a Temporary Customer Service Administrator. The role will be running for approximately 4 weeks and is starting as soon as possible. This is an excellent opportunity to gain hands on experience with a highly prestigious company. If you feel you have the required skills and experience, then please apply for an immediate response! The Role you will be doing; * Providing administration customer service support to clients. * Ensure e-mail inboxes & customer portals are answered in a timely manner. * Processing customer orders in a timely manner. * Progression of orders are followed up to deliver a first-class service to customers. * You will be working Monday to Thursday 8:30 – 17:00 Friday 8:30 – 16:30 About you; * You must have administration experience * Order processing experience is essential * Experience in handling customer email enquiries * You must be able to start as soon as possible
Administration Customer Service Support employer: MTrec Ltd Commercial
Contact Detail:
MTrec Ltd Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Customer Service Support
✨Tip Number 1
Familiarise yourself with the company and its values. Research MTrec Recruitment and their client to understand their culture and what they value in customer service. This knowledge will help you tailor your approach during any interviews.
✨Tip Number 2
Prepare for common customer service scenarios. Think about how you would handle various customer inquiries or complaints, especially related to order processing. Being ready with examples will demonstrate your experience and problem-solving skills.
✨Tip Number 3
Network with current or former employees if possible. Reach out on platforms like LinkedIn to gain insights into the work environment and expectations. This can give you an edge in understanding what the team is looking for.
✨Tip Number 4
Be ready to discuss your administration and order processing experience in detail. Prepare specific examples of how you've successfully managed customer inquiries and processed orders in previous roles to showcase your relevant skills.
We think you need these skills to ace Administration Customer Service Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administration and order processing experience. Use specific examples that demonstrate your ability to handle customer email enquiries effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working with MTrec Recruitment and how your skills align with their needs.
Highlight Relevant Skills: In your application, emphasise your organisational skills and ability to work in a fast-paced environment. Mention any experience you have with customer service and how you ensure timely responses.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administration role.
How to prepare for a job interview at MTrec Ltd Commercial
✨Showcase Your Administration Skills
Make sure to highlight your previous administration experience during the interview. Be prepared to discuss specific tasks you've handled, such as managing email inboxes or processing orders, as these are crucial for the role.
✨Demonstrate Customer Service Excellence
Since the role involves customer service support, be ready to share examples of how you've successfully handled customer inquiries in the past. This will show your potential employer that you can deliver a first-class service.
✨Be Punctual and Professional
Arrive on time for your interview and dress appropriately. A professional appearance and punctuality reflect your respect for the opportunity and the company’s values.
✨Ask Insightful Questions
Prepare a few questions to ask at the end of the interview. Inquire about the team dynamics or the specific challenges faced in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
