Customer Account Manager in Washington

Rewards & Benefits on offer;

• Permanent opportunity

• Competitive starting salary

• Bonus structure

• Immediate start date

• Company pension scheme

• Private medical insurance

• Summer & Winter shut down

• Frequent travel abroad!

• Early finish on a Friday

• Easily accessible offices

• Supportive and friendly working environment

Working Hours;

Monday – Thursday 8:30am – 17:00 Friday 8:30am – 15:00

The Company you will be working with;

MTrec Commercial are proudly representing our prestigious client on their search to appoint a highly motivated Customer Account Manager to join their expanding team. If you have the required skills and experience, then

The Role you will be doing;

• Maintain and develop relationships with current clients.

• Customer visits – respond quickly and efficiently to customer requests.

• Develop new customers in line with the Sales Annual Business Plan – identify new opportunities to expand customer base.

• Achieve profit and sales targets in conjunction with Sales Annual Business Plan.

• Establish and work towards the mid and long term sales and marketing goals of the company in conjunction with Sales Annual Business Plan.

• Provide quotations to win new business and report to the Sales Manager any issues or anomalies relating to your relevant Customer Accounts.

• In conjunction with the Assistant Sales Manager/Sales Manager/Branch Manager to respond to RFQ’s to increase sales and improve profitability.

• Support your Assistant Sales Manager/Sales Manager to accomplish the department’s goals.

• Liaise with the Operations team to forecast and monitor customer production requirements. Take full responsibility for the ordering and forecasting of your assigned customers.

• Maintain/update records in relation to Sales activities i.e. Quotations, Production Drawings, Product Masters, Model control sheets etc.

• Work together with other departments to co-ordinate customer support activities, and ensure customer service is maintained at an exceptional level.

• Follow policies and procedures in conjunction with ISO documentation and other work instructions.

• To participate in the bi-annual stock take activities.

• Identify areas for improvement in terms of training and development needs.

• Work with Assistant Sales Manager/Sales Manager to update and record monthly Sales figures.

• Drive and promote the Company 5S improvement charter on a daily basis.

• Any other activities as directed by management

About You;

• Proven experience in a B2B sales role within a manufacturing/engineering environment

• Willing to travel to Eastern Europe multiple times in the month

• Must have a full UK driving license and comfortable driving in Europe

• Excellent communicator

• Strong negotiation skills

• Confident and comfortable attending client meetings abroad

• Positive attitude and have a passion for sales

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