Tele Researcher in South Shields

Rewards & Benefits on offer;

• Immediate start date available
• 4 day working week offering a healthy work/life balance
• No weekend work!
• Optional overtime
• Easily accessible offices
• Friendly & supportive working environment

Working Hours;

• 37 hours a week (Mon-Fri 09:00-20:00, shifts are during these hours over 4 days. Possible overtime on Saturdays)

The Company you will be working with;

MTrec Recruitment are currently supporting our highly established client on their search to appoint a Tele Researcher on a full-time, temporary basis.

The Role you will be doing;

• As a tele researcher, you will be responsible for contacting the general public to complete a survey.
• You will be accountable for achieving daily and weekly targets while ensuring an excellent customer experience.
• You will be entrusted in collecting the information for the survey accurately to ensure we deliver the best possible service for our clients.
• You will be required to follow safeguarding and support processes to ensure that appropriate action is taken in line with policy and procedure.

About You;

• Must be confident in making outbound calls
• Previous telephone handling experience is essential
• Possess and demonstrate excellent communication skills
• Great attention to detail
• Maintain a professional and business-like approach to each call
• Demonstrate a positive and can-do attitude
• Able to deliver results and target driven
• Elements of objection handling
• Strive to meet quality standards
• Be able to engage in training and have a proactive approach to further training
• Excellent time management

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