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For Companies At a Glance
- Tasks: Provide exceptional customer service to Swedish-speaking clients from the comfort of your home.
- Company: Join MTrec, a blue-chip company known for its supportive team culture.
- Benefits: Enjoy remote work, Monday to Friday hours, and world-class training opportunities.
- Why this job: Be part of a unique company that values teamwork and personal development.
- Qualifications: Fluency in Swedish and a passion for helping others are essential.
- Other info: This role offers a fantastic work-life balance with no weekend shifts!
The predicted salary is between 28800 - 43200 £ per year.
Rewards and Benefits on offer:
- Working for a blue-chip company with a great team-based culture.
- The role is only working Monday to Friday - no weekends!
- Home based position from day one!
- World class training and development opportunities.
The Company you will be working for:
MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Swedish Speaking Customer Service Advisor.
Swedish Speaking Customer Service Advisor Remote employer: MTrec Commercial
Contact Detail:
MTrec Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Swedish Speaking Customer Service Advisor Remote
✨Tip Number 1
Familiarise yourself with the company's values and culture. Since this role is with a blue-chip company, showing that you understand and align with their ethos can set you apart during the interview process.
✨Tip Number 2
Brush up on your Swedish language skills, especially in a customer service context. Being able to demonstrate fluency and confidence in handling customer queries in Swedish will be crucial for this role.
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you would handle difficult customers or resolve complaints, as these are likely to come up in your interview.
✨Tip Number 4
Network with current or former employees of the company. They can provide valuable insights into the interview process and what the company looks for in a candidate, giving you an edge.
We think you need these skills to ace Swedish Speaking Customer Service Advisor Remote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially any roles where you used Swedish. Emphasise skills that align with the job description, such as communication and problem-solving.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a team-based culture. Mention why you are interested in this specific role and how your skills make you a great fit.
Highlight Relevant Experience: In your application, focus on any previous customer service roles, particularly those that involved remote work or required language skills. Use specific examples to demonstrate your capabilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at MTrec Commercial
✨Showcase Your Language Skills
Since the role requires Swedish language proficiency, be prepared to demonstrate your skills during the interview. Practice speaking in Swedish about your previous customer service experiences to show your fluency and confidence.
✨Understand the Company Culture
Research MTrec and their client to understand their values and team-based culture. Be ready to discuss how your personal values align with theirs, as this will show that you are a good fit for their environment.
✨Highlight Relevant Experience
Prepare examples from your past roles that showcase your customer service skills. Focus on situations where you resolved issues or provided exceptional service, as this will demonstrate your capability in handling customer inquiries effectively.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the training and development opportunities they offer, as well as what a typical day looks like for a Customer Service Advisor. This shows your interest in the role and eagerness to grow within the company.
