At a Glance
- Tasks: Provide exceptional customer service to Swedish-speaking clients from the comfort of your home.
- Company: Join MTrec, a blue-chip company known for its supportive team culture.
- Benefits: Enjoy remote work, Monday to Friday hours, and world-class training opportunities.
- Why this job: Be part of a unique company that values teamwork and personal development.
- Qualifications: Fluency in Swedish and a passion for helping others are essential.
- Other info: This is a fully remote position with no weekend shifts!
The predicted salary is between 28800 - 43200 £ per year.
Rewards and Benefits on offer:
- Working for a blue-chip company with a great team-based culture.
- The role is only working Monday to Friday - no weekends!
- Home based position from day one!
- World class training and development opportunities.
The Company you will be working for: MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Swedish Speaking Customer Service Advisor.
Contact Detail:
MTrec Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Swedish Speaking Customer Service Advisor Remote
✨Tip Number 1
Familiarise yourself with the company culture and values of MTrec. Understanding their ethos will help you align your responses during any interviews and demonstrate that you're a good fit for their team-based environment.
✨Tip Number 2
Brush up on your Swedish language skills, especially in a customer service context. Being able to showcase your fluency and ability to handle customer queries in Swedish will set you apart from other candidates.
✨Tip Number 3
Prepare for common customer service scenarios and think about how you would handle them. This will not only help you feel more confident but also allow you to provide specific examples during your interview.
✨Tip Number 4
Network with current or former employees of MTrec on platforms like LinkedIn. They can provide valuable insights into the interview process and what the company looks for in a candidate.
We think you need these skills to ace Swedish Speaking Customer Service Advisor Remote
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific requirements for the Swedish Speaking Customer Service Advisor position. Highlight any keywords or phrases that resonate with your skills and experiences.
Tailor Your CV: Customise your CV to reflect your customer service experience, particularly in a remote setting. Emphasise your language skills in Swedish and any relevant training or certifications that align with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a team-based culture. Mention why you are interested in this specific company and how your skills can contribute to their success.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are formatted professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at MTrec Commercial
✨Showcase Your Language Skills
Since this role requires Swedish language proficiency, be prepared to demonstrate your skills during the interview. Practice speaking in Swedish about your previous customer service experiences to show your fluency and confidence.
✨Understand the Company Culture
Research MTrec and their client to understand their values and team-based culture. Be ready to discuss how your personal values align with theirs and how you can contribute positively to their work environment.
✨Highlight Relevant Experience
Prepare examples from your past roles that showcase your customer service skills. Focus on situations where you resolved issues effectively or went above and beyond for a customer, as this will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the training and development opportunities they offer, as well as what a typical day looks like for a Customer Service Advisor. This shows your genuine interest in the role.