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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service.
- Company: Join MTrec Commercial, a leader in customer service solutions.
- Benefits: Enjoy training, development, and great progression opportunities in a friendly team.
- Why this job: Be part of an award-winning team and make a real impact in customer satisfaction.
- Qualifications: Fluency in Swedish and a passion for helping others is essential.
- Other info: Easily accessible offices located in a vibrant area.
The predicted salary is between 28800 - 43200 £ per year.
Company Benefits:
- The opportunity to work with an award-winning team who are at the pinnacle of their industry
- Incredibly friendly team working environment
- Training and Development opportunities
- Easily Accessible offices
- Great progression opportunities!
The Company You'll Work for:
MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a...
Swedish Speaking Customer Service Advisor employer: MTrec Commercial
Contact Detail:
MTrec Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Swedish Speaking Customer Service Advisor
✨Tip Number 1
Brush up on your Swedish language skills! Since this role requires you to communicate effectively with Swedish-speaking customers, being fluent and confident in the language will set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with customer service best practices. Understanding how to handle customer queries and complaints efficiently will demonstrate your readiness for the role and show that you value customer satisfaction.
✨Tip Number 3
Research MTrec Commercial and their client. Knowing about their values, mission, and the services they provide will help you align your answers during any interviews and show your genuine interest in the company.
✨Tip Number 4
Prepare for common customer service scenarios. Think about how you would handle specific situations that may arise in a customer service role, as this will help you articulate your problem-solving skills during the interview process.
We think you need these skills to ace Swedish Speaking Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in roles where you used Swedish. Emphasise any relevant skills that align with the job description, such as communication and problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to communicate effectively in Swedish. Mention why you want to work for MTrec Commercial and how you can contribute to their award-winning team.
Highlight Relevant Experience: In your application, focus on specific examples from your past roles that demonstrate your customer service skills. Use metrics or achievements to illustrate your impact, such as customer satisfaction scores or successful resolutions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer service roles.
How to prepare for a job interview at MTrec Commercial
✨Showcase Your Language Skills
As a Swedish Speaking Customer Service Advisor, it's crucial to demonstrate your fluency in Swedish during the interview. Be prepared to answer questions in Swedish and highlight any previous experience where you used the language in a customer service context.
✨Emphasise Teamwork
Since the company prides itself on a friendly team environment, be sure to share examples of how you've successfully worked in teams before. Discuss how you contribute to a positive atmosphere and support your colleagues.
✨Highlight Your Adaptability
With the company experiencing significant expansion, they will value candidates who can adapt to change. Prepare to discuss situations where you've had to adjust quickly to new processes or challenges in a work setting.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions that show your interest in the role and the company. Inquire about training and development opportunities or how the team collaborates to achieve success.
