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For Companies At a Glance
- Tasks: Process customer orders, prepare quotes, and manage inquiries with professionalism.
- Company: Join a leading company known for its supportive and dynamic work environment.
- Benefits: Enjoy competitive salary, monthly bonuses, private health insurance, and increased holiday allowance.
- Why this job: No cold calling! Work Monday to Friday in a role with real career growth potential.
- Qualifications: Experience in customer service or sales, strong IT skills, and excellent communication.
- Other info: Be part of a fast-paced team where your contributions truly matter.
The predicted salary is between 28800 - 43200 £ per year.
Rewards and Benefits on offer:
- Competitive starting salary with monthly bonus
- Private Health Insurance
- Company Pension
- Holiday allowance increase
- No cold calling!
- Monday to Friday working hours
- A permanent opportunity from day 1
The Company you'll work for:
MTrec Commercial are proudly representing our industry leading client on their search for an experienced Sales Administrator to join their expanding team on a full time, permanent basis. You will be joining a fast-paced working environment with the opportunity to grow within your career.
The Role you will be doing:
- Receive and process customer orders accurately and promptly.
- Prepare and issue quotations via email, ensuring clarity and professionalism.
- Advise clients on product or service details, offering knowledgeable support.
- Manage customer inquiries by phone and email with efficiency and courtesy.
- Record customer interactions, orders, and quotes in CRM or internal systems.
- Coordinate order fulfilment and liaise with internal departments (e.g., sales, logistics, technical team) as needed to ensure timely customer delivery.
- Follow up with customers on order status or quote requests to ensure satisfaction.
- Troubleshoot basic technical or sales-related queries and escalate more complex issues appropriately.
- Maintain up-to-date product and pricing knowledge, especially within the technical domain.
About You:
- Proven experience in a customer service, order processing, or technical sales role.
- Proficiency in CRM and email communication tools.
- Solid IT skills (e.g., Word, Excel, Outlook, plus CRM navigation).
- Strong organisational, multitasking, and time-management ability.
- Effective written and verbal communication.
- High attention to detail and accuracy.
- Customer-focused, solution-oriented, and professional.
- Flexible to adapt and support evolving needs.
- Office-based, reliable, and self-motivated.
- Excellent IT literacy comfortable using CRM systems, Microsoft Office suite (especially Outlook, Word, Excel), and email platforms.
- Prior experience in technical sales, customer service, or a related customer-facing role.
- Strong communication skills both written and verbal with attention to detail.
- Ability to multitask, prioritise effectively, and maintain composure under pressure.
- Problem solver with a customer-centric mindset.
- Team collaborator who works well across functions to ensure customer needs are met.
Sales Administrator in Prudhoe employer: MTrec Commercial
Contact Detail:
MTrec Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Prudhoe
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Administrator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show that you’re not just another candidate; you’re genuinely interested in what they do. Tailor your answers to highlight how your skills match their needs, especially in customer service and order processing.
✨Tip Number 3
Practice your communication skills! Since the role involves advising clients and managing inquiries, being articulate and confident is key. Try mock interviews with friends or family to get comfortable with common questions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Administrator in Prudhoe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and order processing. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Administrator role. Be sure to mention your proficiency with CRM systems and your customer-focused approach.
Show Off Your Communication Skills: Since effective communication is key in this role, make sure your written application reflects that. Keep it clear, concise, and professional – we love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website for a quicker response. It’s super easy, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at MTrec Commercial
✨Know Your Stuff
Make sure you brush up on the company's products and services. Being able to discuss them confidently will show that you're genuinely interested and knowledgeable, which is key for a Sales Administrator role.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with clients in the past, whether through email or phone.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage your time and tasks. Use specific examples from your previous roles where you successfully juggled multiple responsibilities, especially in a fast-paced environment.
✨Prepare for Technical Questions
Given the technical aspect of the role, review any relevant technical knowledge you might need. Be prepared to troubleshoot basic queries or discuss how you've handled similar situations in the past.
