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For Companies At a Glance
- Tasks: Assist customers in Norwegian, providing top-notch service and support.
- Company: Join MTrec, a blue-chip company known for its exceptional team culture.
- Benefits: Enjoy a Monday to Friday schedule, world-class training, and development opportunities.
- Why this job: Be part of a unique customer service team that values your growth and well-being.
- Qualifications: Fluency in Norwegian and a passion for helping others is essential.
- Other info: No weekend work means more time for you!
The predicted salary is between 28800 - 43200 £ per year.
Rewards and Benefits on offer:
Working for a blue-chip company with a great team-based culture.
The role is only working Monday to Friday- no weekends!
World class training and development opportunities
The Company you will be working for:
MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Norwegian Speaking Customer Service Advisor a…
Norwegian Speaking Inbound Customer Service Advisor employer: MTrec Commercial
Contact Detail:
MTrec Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Norwegian Speaking Inbound Customer Service Advisor
✨Tip Number 1
Brush up on your Norwegian language skills! Since this role requires you to communicate effectively with Norwegian-speaking customers, being fluent and confident in the language will set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with common customer service scenarios. Understanding how to handle various customer inquiries and complaints will demonstrate your readiness for the role and show that you can provide excellent service.
✨Tip Number 3
Research MTrec and their company culture. Knowing about their values and work environment will help you align your answers during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Prepare for potential role-play scenarios during the interview. Many customer service positions include practical assessments, so practising how you would handle a customer call can give you an edge.
We think you need these skills to ace Norwegian Speaking Inbound Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific requirements for the Norwegian Speaking Inbound Customer Service Advisor position. Highlight any relevant experience you have in customer service and language proficiency.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the role. Emphasise your ability to communicate effectively in Norwegian and any previous customer service roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for working with a blue-chip company. Mention why you are interested in this specific role and how your background makes you a great fit.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at MTrec Commercial
✨Show Off Your Language Skills
Since the role requires Norwegian language proficiency, be prepared to demonstrate your skills during the interview. Practise speaking in Norwegian about common customer service scenarios to showcase your fluency.
✨Understand the Company Culture
Research MTrec and their client to understand their values and team-based culture. Be ready to discuss how you can contribute positively to their environment and align with their ethos.
✨Highlight Your Customer Service Experience
Prepare examples from your past experiences that illustrate your customer service skills. Focus on situations where you resolved issues effectively or went above and beyond for a customer.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This shows your genuine interest and helps you determine if the position is the right fit for you. Consider asking about training opportunities and team dynamics.
