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For Companies At a Glance
- Tasks: Assist customers in Norwegian, providing top-notch service and support.
- Company: Join MTrec, a blue-chip company known for its exceptional team culture.
- Benefits: Enjoy a Monday to Friday schedule, world-class training, and development opportunities.
- Why this job: Be part of a unique customer service team that values your contribution and growth.
- Qualifications: Fluency in Norwegian and a passion for helping others are essential.
- Other info: No weekend work means more time for you!
The predicted salary is between 28800 - 43200 £ per year.
Rewards and Benefits on offer:
Working for a blue-chip company with a great team-based culture.
The role is only working Monday to Friday- no weekends!
World class training and development opportunities
The Company you will be working for:
MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Norwegian Speaking Customer Service Advisor a…
Norwegian Speaking Inbound Customer Service Advisor employer: MTrec Commercial
Contact Detail:
MTrec Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Norwegian Speaking Inbound Customer Service Advisor
✨Tip Number 1
Brush up on your Norwegian language skills! Since this role requires you to communicate effectively with Norwegian-speaking customers, being fluent and confident in the language will set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with common customer service scenarios. Understanding how to handle various customer inquiries and complaints will demonstrate your readiness for the role and your ability to provide excellent service.
✨Tip Number 3
Research MTrec and their company culture. Knowing about their values and what they stand for can help you align your answers during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Prepare for a team-based interview. Since the role emphasises a great team culture, be ready to discuss your experiences working in teams and how you contribute to a positive work environment.
We think you need these skills to ace Norwegian Speaking Inbound Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially any roles where you used Norwegian. Emphasise skills that align with the job description, such as communication and problem-solving.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to communicate effectively in Norwegian. Mention why you want to work for MTrec and how you can contribute to their team-based culture.
Highlight Relevant Experience: In your application, focus on any previous roles that involved inbound customer service. Provide specific examples of how you handled customer inquiries and resolved issues, particularly in a multilingual context.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at MTrec Commercial
✨Show Off Your Language Skills
Since the role requires Norwegian language proficiency, be prepared to demonstrate your skills during the interview. Practice speaking in Norwegian about your previous customer service experiences to showcase your fluency.
✨Understand the Company Culture
Research MTrec and their client to understand their values and team-based culture. Be ready to discuss how you can contribute to this environment and why you would thrive in a collaborative setting.
✨Highlight Customer Service Experience
Prepare examples from your past roles that illustrate your customer service skills. Focus on situations where you resolved issues effectively or went above and beyond for customers, as this will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the training and development opportunities mentioned in the job description. This shows your enthusiasm for growth and commitment to the role, making a positive impression on the interviewers.
