At a Glance
- Tasks: Provide top-notch customer service and support to our friendly customer base.
- Company: Join a warm and welcoming team with a fantastic culture.
- Benefits: Permanent contract, Monday to Friday hours, and every other Saturday morning.
- Other info: Enjoy a friendly atmosphere and build lasting relationships with customers.
- Why this job: Kickstart your career with excellent training and a supportive environment.
- Qualifications: No specific qualifications needed, just a passion for helping others.
The predicted salary is between 20000 - 25000 € per year.
Rewards and Benefits on offer:
- You will only be working Monday to Friday, from the hours of 09:00 to 19:00, with 8-hour shifts.
- You will also be required to work every other Saturday, from 09:00 to 13:00.
- A permanent contract from day one.
- Working with a friendly customer base.
- Superb team culture; everyone is very friendly, warm, and welcoming.
- An excellent training programme for the first 4 weeks.
Customer Service Advisor - Training in Newcastle upon Tyne employer: MTrec Commercial
As a Customer Service Advisor, you will thrive in a supportive and friendly environment that prioritises employee well-being and development. With a permanent contract from day one, you will benefit from a comprehensive training programme and a warm team culture that fosters collaboration and growth. Enjoy a balanced work-life schedule with Monday to Friday hours and every other Saturday, making this an ideal workplace for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Training in Newcastle upon Tyne
✨Tip Number 1
Make sure you research the company culture before your interview. We want to see how you fit into our friendly and welcoming team, so think about how your personality aligns with that vibe!
✨Tip Number 2
Practice common customer service scenarios. We love seeing candidates who can handle tricky situations with ease, so role-play some examples with a friend to boost your confidence.
✨Tip Number 3
Prepare some questions to ask us during the interview. This shows you're genuinely interested in the role and helps you figure out if we're the right fit for you too!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it makes it easier for us to keep track of your progress.
We think you need these skills to ace Customer Service Advisor - Training in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re all about creating a warm and welcoming team culture.
Tailor Your Application:Make sure to tailor your application to the Customer Service Advisor role. Highlight any relevant experience or skills that match what we're looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at MTrec Commercial
✨Know the Company Culture
Before your interview, take some time to research the company culture. Since they pride themselves on a friendly and welcoming environment, think about how you can demonstrate your own warm personality and teamwork skills during the conversation.
✨Showcase Your Customer Service Skills
As a Customer Service Advisor, you'll need to highlight your experience in dealing with customers. Prepare specific examples of how you've handled challenging situations or provided excellent service in the past. This will show that you're ready for the role.
✨Ask About Training Opportunities
Since there's an excellent training programme mentioned, don’t hesitate to ask about it during the interview. This shows your eagerness to learn and grow within the company, which is something they value highly.
✨Be Ready for Shift Discussions
Make sure you're clear about the working hours and shifts, including the Saturday requirement. Be prepared to discuss your availability and flexibility, as this will demonstrate your commitment to the role and the team.
