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- Tasks: Conduct friendly research calls with professionals to gather survey data.
- Company: Join a leading market research organisation in a supportive team environment.
- Benefits: Enjoy a 4-day work week, free teas and coffees, and on-site parking.
- Why this job: Perfect for those seeking a fast-paced, enjoyable role with training and support.
- Qualifications: Strong communication skills; previous call experience preferred but not essential.
- Other info: Immediate start available; casual dress code and relaxed office vibe.
The predicted salary is between 28800 - 43200 £ per year.
Rewards and Benefits on Offer:
- An immediate job start, following successful interviews and job trial.
- A temporary ongoing role.
- Research based calls, which will be warm and friendly.
- A highly supportive team environment, with plenty of training and continuous support.
- On-site parking.
- 4 days working week.
- Free teas and coffees.
- Close to travel routes and local shopping.
- Relaxed office environment.
- Casual dress.
- Small company.
MTrec Commercial are proudly representing our market leading research organisation client to appoint a Telephone Research Advisor on a temporary assignment as soon as possible. You will be working in a friendly, supportive, and fast-moving environment, where you will be engaging with a range of professional clients to carry out short research surveys. The calls are outbound, research based, where you will be using a straightforward software system to record your results from the survey. The calls will be enjoyable, very warm, and friendly, and of very high quality for their clients.
The Job You'll Do:
- Working in a friendly team-based environment, you will call a range of professional individuals who have recently completed a training course, further/higher education, or an apprenticeship to complete a short and enjoyable telephone survey.
- All the calls are purely research based, with full training and continuous support provided.
- You will be using a software system to record your findings, which is easy to use, with various drop-down menus and multiple-choice fields to choose from.
- You will need to work at pace and be very accurate with the recording of your information.
About You:
- You will possess strong communication skills, both spoken and written.
- Previous experience in an office environment and making/receiving inbound or outbound calls would be ideal, though not essential.
- You must be able to work at pace and to targets.
- Happy making warm outbound research calls.
- Previous customer service experience from any sector would be preferred.
- You may have also recently left higher education and are looking for an enjoyable and immediate job role.
- You will be happy with a temporary assignment, and you are able to start immediately.
Working Hours: Monday to Thursday 09:00 - 19:00. You will be off work Friday, Saturday, and Sunday.
Market Researcher in South Shields employer: MTrec Commercial
Contact Detail:
MTrec Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Market Researcher in South Shields
✨Tip Number 1
Familiarise yourself with the basics of market research and telephone surveys. Understanding the process will help you engage more effectively during your interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills by conducting mock calls with friends or family. This will help you feel more comfortable making outbound calls and improve your ability to record information accurately.
✨Tip Number 3
Research the company and its values. Knowing what they stand for will allow you to tailor your conversations and show that you're a good fit for their friendly and supportive team environment.
✨Tip Number 4
Be prepared to discuss your previous customer service experience, even if it's from a different sector. Highlighting your ability to work at pace and meet targets will make you a strong candidate for this role.
We think you need these skills to ace Market Researcher in South Shields
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any roles involving communication or customer service. Emphasise skills that align with the job description, such as strong communication and the ability to work at pace.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention your interest in market research and how your background makes you a great fit for the supportive team environment described in the job listing.
Highlight Relevant Skills: In your application, specifically mention your ability to make warm outbound calls and your experience with data recording or using software systems. This will demonstrate your readiness for the tasks outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at MTrec Commercial
✨Show Your Communication Skills
Since the role requires strong spoken and written communication, be prepared to demonstrate these skills during the interview. Practice answering questions clearly and concisely, and consider sharing examples of how you've effectively communicated in previous roles.
✨Familiarise Yourself with Research Calls
Understand the nature of research-based calls and be ready to discuss your approach to conducting surveys. You might want to think about how you would engage with clients in a warm and friendly manner, as this is key to the role.
✨Highlight Relevant Experience
Even if you don't have direct experience in market research, emphasise any customer service or office experience you have. Discuss how these experiences have equipped you with the skills needed for making outbound calls and working towards targets.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, training opportunities, and the software system you'll be using. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
