At a Glance
- Tasks: Engage with customers, generate leads, and provide top-notch support in both Korean and English.
- Company: Join a leading company with a focus on teamwork and innovation.
- Benefits: Enjoy remote work, flexible contracts, profit sharing, and exciting employee rewards.
- Other info: Ongoing training and career progression opportunities await you!
- Why this job: Make a difference while working from home and developing your skills.
- Qualifications: Fluent in Korean and English, with strong communication and organisational skills.
The predicted salary is between 25000 - 32000 £ per year.
Rewards & Benefits on Offer:
- Remote working from day one!
- Monday-Friday working hours, no weekends.
- Employee assistance programme
- Profit sharing
- Company pension
- Casual dress
- Free flu jabs
- Option of a flexible contract or a permanent contract
- Eligible employees can earn a share of the profits from the company.
- Employee of the quarter awards (prizes have included trips for two, brand new laptop or TV, yearly gym membership, etc)
- Ongoing training, coaching and progression opportunities
The Company:
You will be working for MTrec Commercial, proudly representing our industry-leading client in their search for a Korean Speaking Customer Advisor to join their expanding team on a part-time basis. We are open to applicants who live UK wide; equipment and full training is provided. If you feel you have the required skills and experience, then please apply for an immediate response!
The Role:
- Conduct calls in order to generate high-quality leads
- Acquire, with training, good knowledge of product features and applications and be able to utilise this information efficiently within your communication
- Understand the needs of the prospective customer and react accordingly
- Maintain organised and detailed records of customer interactions
- Research contacts and consider their requirements prior to communication
- Support your colleagues and work as a team
- Deliver a very high standard of quality and professionalism at all times
About You:
- Exceptional communication skills; both written and spoken in Korean and English
- Positive attitude and result-driven
- Good team and interpersonal skills
- Confidence to direct the course of a conversation and handle objections
- Well-organised and conscientious, with excellent attention to detail
- Ability to quickly learn new processes
- Fluency in an additional language (e.g., German, French, Spanish, Italian, Portuguese, Mandarin, Japanese)
- Educated to degree level or equivalent professional experience
- Experience with CRM
- Experience in a call centre or any target-driven environment (lead generation, telesales, B2B, customer service, etc)
- You must be able to work Monday-Friday 6am-10am
Korean Speaking Customer Advisor - Remote in London employer: MTrec Commercial
Join a dynamic team where your contributions as a Finance Ledgers Clerk will be valued and recognised. Our company promotes a healthy work/life balance with competitive salaries and flexible hours, including a part-time option that could lead to a permanent position. With a strong focus on employee growth and development, we offer a supportive work culture that encourages professional advancement in a thriving industry.
