Customer Account Manager Engineering sector in London

Customer Account Manager Engineering sector in London

London Full-Time 40500 - 49500 £ / year (est.) No working from home possible
M

At a Glance

  • Tasks: Manage customer accounts, drive business growth, and ensure satisfaction in the engineering sector.
  • Company: Join a prestigious engineering client with a supportive and friendly environment.
  • Benefits: Enjoy a competitive salary, healthy work/life balance, and permanent position from day one.
  • Other info: Opportunities for continuous improvement and career development in a dynamic team.
  • Why this job: Make a real impact by developing strong customer relationships and driving profitable growth.
  • Qualifications: Experience in sales or business development, strong communication, and negotiation skills required.

The predicted salary is between 40500 - 49500 £ per year.

The Rewards and Benefits on offer; Highly competitive starting salary Monday

Friday working hours promoting a healthy work/life balance Permanent opportunity from day one!

Immediate start date Friendly and supportive working environment Continuous improvement and development opportunities Working Hours; Mon-Thurs 8am-5pm, Fri 8am-12:30pm The Company you will be working with; MTrec Commercial are proudly representing our prestigious engineering client on their search to appoint an experienced Customer Account Manager to join their team on a full time and permanent basis.

If you feel you have the required skills and experience, then please apply for an immediate response!

The Role you will be doing; Reporting to the Commercial Manager, the Account Manager plays a critical role in driving business growth and ensuring customer satisfaction.

The role involves managing both existing and potential new customers, overseeing the communication between the business and its clients regarding current orders, new work opportunities, pricing, and quotations.

The Account Manager is responsible for ensuring that the business achieves optimal returns on all products produced.

Additionally, the role involves monitoring customer expectations, internal performance, and resolving customer issues proactively and efficiently.

Regular updates to the Commercial Manager regarding customer forecasts and activity shifts are also required Responsibilities; Develop, implement, and manage efficient commercial procedures across the business.

Act as the lead for product enquiries, handling all commercial aspects related to receipt, preparation, and response.

Provide commercial insights, drive profitable growth, and support the companys long-term goals.

Serve as the key customer interface on all commercial matters.

Regularly assess account performance, identify growth opportunities, and resolve issues promptly.

Collaborate closely with cross-functional teams, including Operations, Engineering, Quality, and Procurement.

Identify new business opportunities by staying attuned to customer needs and market trends.

Manage pricing structures, terms, and conditions to ensure profitability.

Assist in monitoring financial metrics related to sales and margins; develop and manage customer framework agreements.

Establish and maintain strong relationships with commercial contacts within a global customer base.

About You; Previous experience in sales, marketing, or business development, ideally within an engineering or technical environment.

Strong negotiation skills and proven experience in making sound commercial decisions.

Excellent communication and negotiation abilities.

Results-driven and customer-focused.

Strong organisational skills, with the ability to balance workload and meet deadlines.

Excellent customer service skills, with strong written and verbal communication.

Marketing skills to support customer base growth.

Proficient in contract negotiation and management.

Strong attention to detail.

Self-motivated and results-oriented, with the ability to work independently.

Willingness to travel as needed.

Proficient in IT software and Microsoft Office Suite.

Valid drivers license.

Ideally, previous experience in commercial management, sales, or marketing, particularly in the engineering field.

TPBN1_UKTJ

Customer Account Manager Engineering sector in London employer: MTrec Commercial

MTrec Commercial offers a fantastic opportunity for a Junior Office Administrator in a friendly and supportive working environment. With a permanent position available after just three months, employees enjoy a great work-life balance with Monday to Friday hours and an early finish on Fridays. The easily accessible office fosters a culture of collaboration and growth, making it an excellent place for those seeking meaningful and rewarding employment.

M

Contact Details:

MTrec Commercial Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Account Manager Engineering sector in London

Leverage Your Network

In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!

Show Your Skills Through Real-World Results

When targeting a full-time role like Customer Account Manager Engineering sector at MTrec Commercial, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!

Engage with Sales Communities

Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.

Direct Applications Matter

While we all know the online application route, consider sending direct applications to companies you admire, including MTrec Commercial. Tailor your message to explain why you’re drawn to them and how you can contribute as a Customer Account Manager Engineering sector. Sometimes, a personal touch can grab attention faster than a generic application!

We think you need these skills to ace Customer Account Manager Engineering sector in London

Customer Relationship Management
Sales Experience
Negotiation Skills
Communication Skills
Organisational Skills
Problem-Solving Skills
Commercial Awareness

Some tips for your application 🫡

Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!

Tailor Your Message for MTrec Commercial:When writing your cover letter, make sure to tailor your message specifically for MTrec Commercial. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!

Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!

Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!

How to prepare for a job interview at MTrec Commercial

Know Your Sales Methodologies

Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show MTrec Commercial that you understand the role and can hit the ground running in the sales game.

Demonstrate Your Deal-Making Skills

Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show MTrec Commercial that you’re not just about numbers but also about building lasting connections in business development.

Prepare for Role-Play Scenarios

In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!

Align Your Goals with the Company’s Vision

Take a moment to reflect on how your career ambitions align with MTrec Commercial’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.