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- Tasks: Build relationships with trade customers and manage accounts through calls and proposals.
- Company: Join a successful, established business in Billingham that's rapidly growing.
- Benefits: Enjoy excellent company culture, training, career progression, and a permanent role with Monday to Friday hours.
- Why this job: This role offers a chance to grow in a dynamic environment while making a real impact.
- Qualifications: Customer service experience is essential; marketing and sales training is a plus.
- Other info: Familiarity with NetSuite and strong communication skills will set you apart.
The predicted salary is between 30000 - 42000 £ per year.
Rewards and Benefits on Offer:
- Excellent company culture
- Training and career progression opportunities
- Monday to Friday working hours
- Permanent role
- Working within a fast-growing company
Our New Client Opportunity:
Our client is a successful and established business based in Billingham. They are looking for an Internal Account Executive to join their team on a full time, permanent basis. If you meet the person specification for the role, please apply below.
The job you will be doing:
- Building strong relationships with trade customers to encourage business growth, using telephone-based prospecting, educating and selling
- Carry out prospect calls to non-spending prospects
- Account management calls to branches according to call cycles
- Work to company and personal KPIs
- Work with line manager to give input on annual strategic plan
- Prepare proposals and/or quotations for accounts you are responsible for
- Work with our marketing team to ensure leads are developed
- Send product information as required
- Ensure incoming enquiries are dealt with in a timely manner
- Assist in monitoring trade accounts spend in conjunction with sales target tracking
- Assist with driving technology improvement to make department more efficient including CRM etc
- Ensure all customer contact details are correct in ERP system
- Provide data and reports for line manager as required in a timely manner
- Assist with telephone answering as required
- Account management of accounts you look after including dealing with queries/issues
About You:
- Previous customer service experience
- Marketing and sales training would be an advantage
- Previous experience of using NetSuite is an advantage
- Strong team player
- Excellent telephone manner and communication skills
- Able to build strong customer relationships
- Be comfortable with outbound calling and prospecting
- Work in alignment with company values
- Adaptable to change in a growing and developing business
Internal Account Executive in Billingham employer: MTrec Commercial
Contact Detail:
MTrec Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Executive in Billingham
✨Tip Number 1
Familiarise yourself with the company culture and values. Since our client emphasises a strong company culture, demonstrating that you align with their values during your interactions can set you apart from other candidates.
✨Tip Number 2
Brush up on your telephone communication skills. As the role involves a lot of outbound calling and relationship building, practice your pitch and ensure you can convey information clearly and confidently.
✨Tip Number 3
Research the products and services offered by the company. Being knowledgeable about what they sell will help you engage more effectively with potential customers and show your genuine interest in the role.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company’s expectations and culture, which can be invaluable when preparing for interviews or discussions.
We think you need these skills to ace Internal Account Executive in Billingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and any marketing or sales training you have. Emphasise skills like communication and relationship building, as these are crucial for the Internal Account Executive role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you've successfully built customer relationships in the past and how you can contribute to their growth.
Highlight Relevant Skills: In your application, clearly outline your experience with outbound calling and prospecting. If you have used NetSuite or similar CRM systems, be sure to mention this as it aligns with the job requirements.
Showcase Adaptability: Demonstrate your ability to adapt to change and work in a fast-growing environment. Provide examples from your previous roles where you successfully navigated changes or contributed to improvements in processes.
How to prepare for a job interview at MTrec Commercial
✨Showcase Your Customer Service Skills
Since the role requires previous customer service experience, be prepared to discuss specific examples of how you've successfully handled customer interactions in the past. Highlight your ability to build relationships and resolve issues effectively.
✨Demonstrate Your Sales Acumen
As an Internal Account Executive, you'll need to educate and sell to trade customers. Prepare to talk about your sales training and any relevant experiences where you successfully met or exceeded sales targets.
✨Familiarise Yourself with NetSuite
If you have experience using NetSuite, make sure to mention it during the interview. If not, do some research on the platform and be ready to discuss how you would adapt to using new technology in your role.
✨Prepare Questions About Company Culture
The company prides itself on its excellent culture. Prepare thoughtful questions that show your interest in their values and how you can contribute to maintaining a positive work environment.
