At a Glance
- Tasks: Assist customers in French, resolving queries and providing top-notch service.
- Company: Join MTrec Commercial, a leader in customer service solutions with a stellar reputation.
- Benefits: Enjoy training opportunities, a friendly team, and great career progression.
- Why this job: Be part of an award-winning team and make a real impact in customer satisfaction.
- Qualifications: Fluency in French and a passion for helping others are essential.
- Other info: Easily accessible offices located in a vibrant area.
The predicted salary is between 28800 - 43200 £ per year.
Company Benefits:
- The opportunity to work with an award-winning team who are at the pinnacle of their industry
- Incredibly friendly team working environment
- Training and Development opportunities
- Easily Accessible offices
- Great progression opportunities!
The Company You'll Work for:
MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a...
French Speaking Customer Service Advisor employer: MTrec Commercial
Contact Detail:
MTrec Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French Speaking Customer Service Advisor
✨Tip Number 1
Brush up on your French language skills! Since this role requires you to communicate effectively with French-speaking customers, being fluent and confident in both written and spoken French will set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with common customer service scenarios. Think about how you would handle various situations, especially those that might arise with French-speaking clients. This will help you demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Research MTrec Commercial and their client thoroughly. Understanding their values, mission, and the services they provide will allow you to tailor your responses in interviews and show that you're genuinely interested in the company.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed in the role, which can be invaluable when preparing for your interview.
We think you need these skills to ace French Speaking Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in a French-speaking environment. Use keywords from the job description to demonstrate that you meet the specific requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to communicate effectively in French. Mention why you want to work with MTrec Commercial and how you can contribute to their award-winning team.
Showcase Relevant Skills: In your application, emphasise skills such as problem-solving, communication, and teamwork. Provide examples of how you've successfully handled customer inquiries or resolved issues in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer service roles.
How to prepare for a job interview at MTrec Commercial
✨Showcase Your Language Skills
As a French Speaking Customer Service Advisor, it's crucial to demonstrate your fluency in French during the interview. Be prepared to answer questions in French and possibly role-play customer interactions to showcase your communication skills.
✨Research the Company
Familiarise yourself with MTrec Commercial and their client’s values, mission, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the company and its culture.
✨Highlight Your Customer Service Experience
Prepare examples from your past experiences that illustrate your ability to handle customer inquiries, resolve issues, and provide excellent service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the team dynamics, training opportunities, and career progression. This shows your enthusiasm for the role and helps you assess if the company is the right fit for you.