Finnish Speaking Customer Service Advisor
Finnish Speaking Customer Service Advisor

Finnish Speaking Customer Service Advisor

Newcastle upon Tyne Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers in Finnish, resolving queries and providing top-notch support.
  • Company: Join MTrec Commercial, a leader in customer service solutions with a stellar reputation.
  • Benefits: Enjoy training opportunities, a friendly team, and great career progression.
  • Why this job: Be part of an award-winning team in a supportive environment that values your growth.
  • Qualifications: Fluency in Finnish and a passion for helping others are essential.
  • Other info: Easily accessible offices make commuting a breeze!

The predicted salary is between 28800 - 43200 £ per year.

The opportunity to work with an award-winning team who are at the pinnacle of their industry.

Incredibly friendly team working environment.

Training and Development opportunities.

Easily Accessible offices.

Great progression opportunities!

The Company You'll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a...

Finnish Speaking Customer Service Advisor employer: MTrec Commercial

At MTrec Commercial, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture that fosters collaboration and growth. Our Finnish Speaking Customer Service Advisors benefit from comprehensive training and development opportunities, ensuring that every team member can thrive and progress within our award-winning organisation. Located in easily accessible offices, we provide a friendly environment where your contributions are valued, making it an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

MTrec Commercial Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Finnish Speaking Customer Service Advisor

✨Tip Number 1

Brush up on your Finnish language skills, as fluency is key for this role. Practising common customer service scenarios in Finnish can help you feel more confident during the interview.

✨Tip Number 2

Familiarise yourself with the company’s values and culture. Understanding what makes them a market leader will allow you to tailor your responses and show that you’re a great fit for their team.

✨Tip Number 3

Prepare to discuss your previous customer service experience in detail. Think of specific examples where you went above and beyond for a customer, as this will demonstrate your commitment to excellent service.

✨Tip Number 4

Network with current or former employees if possible. They can provide insights into the interview process and what the company values most in their customer service advisors.

We think you need these skills to ace Finnish Speaking Customer Service Advisor

Fluency in Finnish
Excellent Communication Skills
Customer Service Experience
Problem-Solving Skills
Empathy and Patience
Attention to Detail
Ability to Work in a Team
Time Management Skills
Adaptability
Conflict Resolution Skills
Technical Proficiency with Customer Service Software
Multitasking Abilities
Positive Attitude
Cultural Awareness

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the specific requirements for the Finnish Speaking Customer Service Advisor position. Highlight any key skills or experiences that match what the company is looking for.

Tailor Your CV: Customise your CV to reflect your relevant experience in customer service and your proficiency in Finnish. Use keywords from the job description to make your application stand out.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to communicate effectively in Finnish. Mention why you want to work with this particular company and how you can contribute to their team.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at MTrec Commercial

✨Showcase Your Language Skills

As a Finnish Speaking Customer Service Advisor, it's crucial to demonstrate your fluency in Finnish during the interview. Be prepared to answer questions in Finnish and possibly role-play customer interactions to showcase your communication skills.

✨Research the Company

Familiarise yourself with MTrec Commercial and their client’s values, mission, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the company.

✨Prepare for Common Customer Service Scenarios

Think about common customer service challenges and how you would handle them. Be ready to discuss specific examples from your past experiences that highlight your problem-solving skills and ability to remain calm under pressure.

✨Emphasise Teamwork and Adaptability

Since the role involves working in a friendly team environment, be sure to highlight your teamwork skills. Share examples of how you've successfully collaborated with others and adapted to new situations in previous roles.

Finnish Speaking Customer Service Advisor
MTrec Commercial
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