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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service from the comfort of your home.
- Company: Join MTrec Commercial, a leader in customer service solutions with an award-winning team.
- Benefits: Enjoy remote work, training opportunities, and a friendly team environment.
- Why this job: Be part of a supportive culture with great progression opportunities and a June start date!
- Qualifications: Fluent in Dutch and possess excellent communication skills.
- Other info: This role offers a chance to grow within a market-leading company.
The predicted salary is between 24000 - 36000 £ per year.
Company Benefits:
- The opportunity to work with an award-winning team who are at the pinnacle of their industry
- Incredibly friendly team working environment
- Training and Development opportunities
- Easily Accessible offices.
- June Start date!
- Great opportunities for progression!
The Company You'll Work for:
MTrec Commercial are proudly supporting our new, market leading client, who, due to significant growth, are looking to expand their team.
Dutch Speaking Inbound Customer Service Advisor Work from home employer: MTrec Commercial
Contact Detail:
MTrec Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch Speaking Inbound Customer Service Advisor Work from home
✨Tip Number 1
Brush up on your Dutch language skills! Since this role requires you to communicate effectively with Dutch-speaking customers, being fluent and confident in the language will set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with common customer service scenarios. Think about how you would handle various situations, as demonstrating your problem-solving skills during any interviews can really impress the hiring team.
✨Tip Number 3
Research MTrec Commercial and their client thoroughly. Understanding their values, mission, and the specifics of the customer service industry they operate in will help you tailor your responses and show genuine interest.
✨Tip Number 4
Prepare to discuss your previous customer service experience. Be ready to share specific examples of how you've successfully assisted customers in the past, as this will demonstrate your capability for the role.
We think you need these skills to ace Dutch Speaking Inbound Customer Service Advisor Work from home
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, especially any roles where you've used Dutch. Emphasise skills like communication, problem-solving, and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a team. Mention why you want to work for this specific company and how you can contribute to their success.
Showcase Language Skills: Since the role requires Dutch language proficiency, be sure to mention your language skills clearly in your application. If you have certifications or relevant experiences, include those as well.
Follow Up: After submitting your application, consider sending a polite follow-up email after a week or so. This shows your enthusiasm for the position and keeps you on their radar.
How to prepare for a job interview at MTrec Commercial
✨Showcase Your Language Skills
As a Dutch Speaking Inbound Customer Service Advisor, it's crucial to demonstrate your fluency in Dutch. Be prepared to answer questions in Dutch during the interview to showcase your language proficiency and comfort level.
✨Highlight Customer Service Experience
Discuss any previous experience you have in customer service roles. Share specific examples of how you've handled customer inquiries or resolved issues, as this will show your ability to thrive in a customer-focused environment.
✨Research the Company
Familiarise yourself with MTrec Commercial and their market-leading client. Understanding their values, mission, and the industry they operate in will help you tailor your answers and show genuine interest in the role.
✨Prepare for Common Interview Questions
Anticipate common interview questions related to customer service scenarios, such as handling difficult customers or working under pressure. Practising your responses will help you feel more confident and articulate during the interview.
