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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch support remotely.
- Company: Join MTrec Commercial, a leader in customer service solutions.
- Benefits: Enjoy remote work, training opportunities, and a friendly team environment.
- Why this job: Be part of an award-winning team with great progression prospects.
- Qualifications: Fluent in Dutch and excellent communication skills required.
- Other info: Position starts in June; perfect for students seeking flexible work.
The predicted salary is between 28800 - 43200 £ per year.
Company Benefits:
- The opportunity to work with an award-winning team who are at the pinnacle of their industry
- Incredibly friendly team working environment
- Training and Development opportunities
- Easily Accessible offices
- June Start date!
- Great opportunities for progression!
The Company You'll Work for:
MTrec Commercial are proudly supporting our new, market leading client, who, due to significant growth, are looking to expand their team.
Dutch Speaking Customer Service Advisor Remote employer: MTrec Commercial
Contact Detail:
MTrec Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch Speaking Customer Service Advisor Remote
✨Tip Number 1
Familiarise yourself with the company culture and values. Research MTrec Commercial and their client to understand what they stand for, as this will help you align your responses during any interviews.
✨Tip Number 2
Brush up on your Dutch language skills. Since this is a Dutch-speaking role, being able to demonstrate fluency in both written and spoken Dutch will set you apart from other candidates.
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you would handle difficult customers or resolve complaints, as these are likely to come up in interviews for a customer service position.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the interview process and what the team values, which can give you an edge when applying.
We think you need these skills to ace Dutch Speaking Customer Service Advisor Remote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, especially any roles where you used Dutch. Emphasise skills that align with the job description, such as communication and problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a team. Mention why you want to join this specific company and how you can contribute to their award-winning team.
Showcase Language Skills: Since this role requires Dutch language proficiency, be sure to highlight your language skills prominently. If you have certifications or relevant experiences, include them to strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in customer service roles.
How to prepare for a job interview at MTrec Commercial
✨Showcase Your Language Skills
As a Dutch Speaking Customer Service Advisor, it's crucial to demonstrate your fluency in Dutch during the interview. Be prepared to answer questions in Dutch and showcase your ability to communicate effectively with customers.
✨Highlight Customer Service Experience
Make sure to discuss any previous customer service roles you've held. Share specific examples of how you handled difficult situations or went above and beyond for customers, as this will show your potential employer that you have the right skills for the job.
✨Research the Company
Familiarise yourself with the company’s values, mission, and recent achievements. This knowledge will not only help you answer questions more effectively but also demonstrate your genuine interest in the role and the company.
✨Prepare Questions to Ask
At the end of the interview, you'll likely be given the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, and career progression within the company to show your enthusiasm and long-term interest.
