At a Glance
- Tasks: Handle inbound calls, manage emails, and support product launches in a dynamic environment.
- Company: Join an industry-leading company with a focus on innovation and teamwork.
- Benefits: Enjoy competitive salary, employee assistance programme, and long service awards.
- Why this job: Make a real impact in sales while developing your skills in a supportive team.
- Qualifications: Sales experience in manufacturing and strong communication skills are essential.
- Other info: Immediate start available with excellent career growth opportunities.
The predicted salary is between 30000 - 40000 £ per year.
Rewards and Benefits on offer:
- Full time and permanent opportunity
- Immediate start date
- Competitive starting salary
- Employee Assistance programme
- Long service awards
- Seasonal shut down
The Company you will be working for:
MTrec Commercial are proudly representing our industry leading client on their search for an experienced Sales Development Administrator to join their team on a full time and permanent basis. If you have sales experience within the manufacturing industry, then this is the role for you! Please apply for an immediate response.
The Role you will be doing:
- Answering inbound calls from retailers and end users discussing core products, converting retailers over to company products, ensuring that samples, stands and brochures are up to date and arrange for new stands and replacements when required.
- Owning the Business Support inbox. Answering emails and distributing where necessary.
- Handling enquiries and customer requests.
- Supporting new product launches by pushing out stands, brochures and displays.
- Daily administrative tasks.
- Handling any overflow from projects given to the CRM team and supporting any requests. This includes requests from external BDMs.
- Receiving inbound calls from installers requesting technical advice and providing basic installer information.
- Collate information to complete admin tasks following calls with retailers.
- Ordering samples and POS.
- Liaising with Quality to follow through with customer complaints.
- Supporting end users with queries via telephone.
- Support customers with their supply route via distribution.
About You:
- Previous Administration experience within a manufacturing company is essential.
- Confident in answering the phone.
- Excellent communication skills.
- Professional telephone manner.
- Strong Administrative skills.
- Must be IT Literate and good with internal systems.
Sales Development Administrator in Durham employer: MTrec Commercial
Contact Detail:
MTrec Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Development Administrator in Durham
✨Tip Number 1
Get your networking game on! Reach out to people in the manufacturing industry, especially those who work in sales. You never know who might have a lead or can give you a heads-up about openings.
✨Tip Number 2
Practice your phone skills! Since you'll be answering calls and discussing products, make sure you're comfortable chatting about your experience and how it relates to the role. Role-play with a friend if you need to!
✨Tip Number 3
Stay organised! Keep track of your applications and follow up on them. A quick email or call can show your enthusiasm and help you stand out from the crowd.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and get you in for an interview. The sooner you apply, the sooner you could be starting your new role!
We think you need these skills to ace Sales Development Administrator in Durham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales experience, especially in the manufacturing industry. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Development Administrator role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Show Off Your Communication Skills: Since you'll be handling calls and emails, it's crucial to demonstrate your communication prowess. Keep your application clear and concise, and make sure there are no typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website for a quicker response. It’s super easy, and you’ll be one step closer to joining our fantastic team. Don’t miss out on this opportunity!
How to prepare for a job interview at MTrec Commercial
✨Know Your Stuff
Make sure you brush up on the company’s products and services. Since you'll be discussing core products with retailers, having a solid understanding of what they offer will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Experience
Highlight your previous administration experience within a manufacturing environment during the interview. Be ready to share specific examples of how you've handled customer enquiries or supported product launches in the past, as this will demonstrate your suitability for the role.
✨Practice Your Communication Skills
Since excellent communication is key for this position, practice answering common interview questions out loud. Focus on maintaining a professional telephone manner and clear articulation, as this will reflect your ability to handle inbound calls effectively.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the role and gives you a chance to learn more about the team dynamics and company culture, which is just as important as the job itself.