At a Glance
- Tasks: Provide top-notch customer service and support to our friendly customer base.
- Company: Join a warm and welcoming team in a Newcastle-based office.
- Benefits: Enjoy 25 days holiday, hybrid working options, and a fantastic training programme.
- Other info: Permanent contract from day one with excellent perks like free flu jabs and cycle schemes.
- Why this job: Be part of a supportive culture with great career growth and work-life balance.
- Qualifications: No specific qualifications needed, just a passion for helping others.
The predicted salary is between 20000 - 25000 £ per year.
Rewards and Benefits on offer:
- You will only be working Monday to Friday, from 09:00 to 19:00, with 8-hour shifts.
- You will also be required to work every other Saturday, from 09:00 to 13:00.
- A permanent contract from day one.
- Working with a friendly customer base.
- Superb team culture; everyone is very friendly, warm, and welcoming.
- An excellent training programme for the first 4 weeks.
- Option for hybrid working, following successful completion of probation/training period.
- Newcastle based offices.
- Car parking facilities onsite.
- 25 days holidays + bank holidays, increasing to 28 after 5 years.
- Cycle to work scheme.
- Free flu jabs around flu season for those that wish to have them.
- Metro pass season ticket loan.
- EAP Employee Assistance Programme.
- Company Pension Scheme.
Customer Service Agent employer: MTrec Commercial
Join our Newcastle-based team as a Customer Service Agent, where you'll enjoy a supportive and friendly work environment that prioritises employee well-being. With a permanent contract from day one, excellent training, and opportunities for hybrid working, we offer a range of benefits including generous holiday allowances, a cycle to work scheme, and an Employee Assistance Programme to ensure you thrive both personally and professionally.
We think you need these skills to ace Customer Service Agent
Communication Skills
Adaptability
Problem-Solving Skills
Attention to Detail
Teamwork
Time Management
Customer Service
