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- Tasks: Join us as a Test Analyst, ensuring top-notch quality for Salesforce Service Cloud solutions.
- Company: Be part of a dynamic team focused on innovative software quality assurance.
- Benefits: Enjoy flexible working options and a collaborative, supportive environment.
- Why this job: Make an impact by enhancing software quality while working in an Agile setting.
- Qualifications: 5+ years in QA, Salesforce experience, and strong analytical skills required.
- Other info: Salesforce certifications and test automation experience are a plus!
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a highly skilled and experienced Quality Assurance Consultant to join our team on a permanent basis. The successful candidate will be primarily responsible for ensuring the quality of Salesforce Service Cloud solutions throughout the development lifecycle. This role demands a strong background in software quality assurance, meticulous attention to detail, and a proactive approach to identifying and mitigating potential issues. The QA Consultant will work closely with developers, architects, and project managers.
Key responsibilities:
- Develop and execute comprehensive test plans and test cases for Salesforce Service Cloud implementations, based on provided designs and user stories.
- Perform various testing activities, including functional testing, regression testing, integration testing, system testing, and user acceptance testing.
- Identify, document, and track software defects using Jira, ensuring clear communication with the development team.
- Analyze test results and provide detailed reports to project stakeholders, highlighting areas of risk and potential improvements.
- Collaborate with developers to ensure that solutions meet quality standards and business requirements.
- Participate in requirements gathering and design reviews to provide input on testability and quality considerations.
- Contribute to the development and improvement of QA processes and best practices.
- Work within an Agile development environment, participating in sprint planning, daily stand-ups, and retrospectives.
- Ensure adherence to project timelines and deliverable deadlines.
- Create and maintain test documentation, including test plans, test cases, and test summary reports.
Key Skills & Experience:
- ~5+ years of hands-on experience as a Quality Assurance Consultant or Software Tester.
- ~Extensive experience with Salesforce Service Cloud implementations.
- ~Strong understanding of software testing methodologies and best practices.
- ~Proficiency in designing and executing test plans and test cases.
- ~Experience with Jira for defect tracking and test management.
- ~Solid understanding of Agile development methodologies (e.g., Scrum, Kanban).
- ~Excellent analytical and problem-solving skills, with a keen attention to detail.
- ~Strong written and verbal communication skills, with the ability to communicate technical issues clearly and concisely.
- ~Ability to work independently and as part of a team.
- ~Salesforce certifications (e.g., Salesforce Certified Service Cloud Consultant) are highly desirable.
- ~Experience with Accessibility requirements and testing.
- ~Experience with test automation tools (e.g., Selenium, Provar).
- ~Experience with Salesforce Lightning Web Components (LWC).
- ~Knowledge of Salesforce integrations using REST and SOAP APIs.
- ~Experience with tools like Zephyr.
- ~Proven experience in test automation.
Test Analyst - Web Testing employer: mthree
Contact Detail:
mthree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Test Analyst - Web Testing
✨Tip Number 1
Familiarise yourself with Salesforce Service Cloud and its functionalities. Understanding the platform inside out will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your Agile methodologies, especially Scrum and Kanban. Being able to discuss how you've applied these practices in previous roles can set you apart from other candidates.
✨Tip Number 3
Get hands-on experience with Jira if you haven't already. Familiarity with defect tracking and test management tools is crucial, and being able to speak about your experience with them will be beneficial.
✨Tip Number 4
Consider obtaining relevant Salesforce certifications, such as the Salesforce Certified Service Cloud Consultant. This can significantly enhance your credibility and show your commitment to professional development.
We think you need these skills to ace Test Analyst - Web Testing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Salesforce Service Cloud and your hands-on testing skills. Emphasise your familiarity with Agile methodologies and any relevant certifications, such as Salesforce Certified Service Cloud Consultant.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about quality assurance and how your background aligns with the role. Mention specific experiences where you've developed test plans or collaborated with developers to improve software quality.
Showcase Your Technical Skills: Be sure to mention your proficiency in tools like Jira for defect tracking and any test automation tools you have used, such as Selenium or Provar. Highlight your understanding of testing methodologies and your experience with Accessibility requirements.
Prepare for Potential Questions: Think about common interview questions related to quality assurance and be ready to discuss your problem-solving approach. Prepare examples of how you've identified and mitigated issues in past projects, especially in an Agile environment.
How to prepare for a job interview at mthree
✨Showcase Your Testing Expertise
Be prepared to discuss your hands-on experience with various testing methodologies, especially in relation to Salesforce Service Cloud. Highlight specific projects where you developed and executed test plans, and be ready to explain the outcomes.
✨Demonstrate Agile Knowledge
Since the role involves working within an Agile environment, make sure to articulate your understanding of Agile practices. Share examples of how you've participated in sprint planning, daily stand-ups, and retrospectives in previous roles.
✨Familiarise Yourself with Jira
As defect tracking is a key responsibility, ensure you can discuss your experience with Jira. Be ready to explain how you've documented and tracked software defects, and how you communicated these issues to development teams.
✨Prepare for Technical Questions
Expect technical questions related to test automation tools like Selenium or Provar, as well as Salesforce integrations using REST and SOAP APIs. Brush up on these topics and be ready to discuss your experience and any challenges you've faced.
