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- Tasks: Ensure quality of Salesforce Service Cloud solutions through testing and collaboration.
- Company: Join a dynamic team focused on delivering top-notch software solutions.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Be part of an Agile environment, making a real impact on software quality.
- Qualifications: 5+ years in QA, Salesforce experience, and strong analytical skills required.
- Other info: Salesforce certifications and test automation experience are a plus.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a highly skilled and experienced Quality Assurance Consultant to join our team on a permanent basis. The successful candidate will be primarily responsible for ensuring the quality of Salesforce Service Cloud solutions throughout the development lifecycle. This role demands a strong background in software quality assurance, meticulous attention to detail, and a proactive approach to identifying and mitigating potential issues. The QA Consultant will work closely with developers, architects, and project managers.
Key responsibilities:
- Develop and execute comprehensive test plans and test cases for Salesforce Service Cloud implementations, based on provided designs and user stories.
- Perform various testing activities, including functional testing, regression testing, integration testing, system testing, and user acceptance testing.
- Identify, document, and track software defects using Jira, ensuring clear communication with the development team.
- Analyze test results and provide detailed reports to project stakeholders, highlighting areas of risk and potential improvements.
- Collaborate with developers to ensure that solutions meet quality standards and business requirements.
- Participate in requirements gathering and design reviews to provide input on testability and quality considerations.
- Contribute to the development and improvement of QA processes and best practices.
- Work within an Agile development environment, participating in sprint planning, daily stand-ups, and retrospectives.
- Ensure adherence to project timelines and deliverable deadlines.
- Create and maintain test documentation, including test plans, test cases, and test summary reports.
Key Skills & Experience:
- 5+ years of hands-on experience as a Quality Assurance Consultant or Software Tester.
- Extensive experience with Salesforce Service Cloud implementations.
- Strong understanding of software testing methodologies and best practices.
- Proficiency in designing and executing test plans and test cases.
- Experience with Jira for defect tracking and test management.
- Solid understanding of Agile development methodologies (e.g., Scrum, Kanban).
- Excellent analytical and problem-solving skills, with a keen attention to detail.
- Strong written and verbal communication skills, with the ability to communicate technical issues clearly and concisely.
- Ability to work independently and as part of a team.
- Salesforce certifications (e.g., Salesforce Certified Service Cloud Consultant) are highly desirable.
- Experience with Accessibility requirements and testing.
- Experience with test automation tools (e.g., Selenium, Provar).
- Experience with Salesforce Lightning Web Components (LWC).
- Knowledge of Salesforce integrations using REST and SOAP APIs.
- Experience with tools like Zephyr.
- Proven experience in test automation.
Salesforce Quality Assurance consultant employer: mthree
Contact Detail:
mthree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Quality Assurance consultant
✨Tip Number 1
Familiarise yourself with Salesforce Service Cloud and its functionalities. Understanding the platform inside out will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your Agile methodologies, especially Scrum and Kanban. Being able to discuss how you've successfully worked in Agile environments will show that you're a great fit for our team.
✨Tip Number 3
Get hands-on experience with Jira if you haven't already. Knowing how to document and track defects effectively will set you apart from other candidates.
✨Tip Number 4
Consider obtaining relevant Salesforce certifications, such as the Salesforce Certified Service Cloud Consultant. This will not only enhance your resume but also give you an edge in understanding the technical aspects of the role.
We think you need these skills to ace Salesforce Quality Assurance consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Salesforce Service Cloud and quality assurance. Use specific examples of your previous work that align with the responsibilities mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for quality assurance and your understanding of Salesforce solutions. Mention your experience with Agile methodologies and how you can contribute to the team.
Highlight Relevant Skills: In your application, emphasise your proficiency in testing methodologies, defect tracking with Jira, and any relevant Salesforce certifications. This will demonstrate your suitability for the role.
Showcase Problem-Solving Abilities: Include examples in your application that illustrate your analytical skills and attention to detail. Discuss how you've identified and resolved issues in past projects, particularly in an Agile environment.
How to prepare for a job interview at mthree
✨Showcase Your Salesforce Expertise
Make sure to highlight your extensive experience with Salesforce Service Cloud implementations. Be prepared to discuss specific projects you've worked on, the challenges you faced, and how you overcame them. This will demonstrate your hands-on knowledge and problem-solving skills.
✨Demonstrate Your Testing Methodologies
Be ready to explain your approach to various testing methodologies, including functional, regression, and user acceptance testing. Providing examples of how you've developed and executed test plans in previous roles will show your understanding of best practices in quality assurance.
✨Communicate Clearly About Defects
Since you'll be using Jira for defect tracking, practice articulating how you document and communicate software defects. Discussing your process for ensuring clear communication with developers will highlight your collaborative skills and attention to detail.
✨Familiarise Yourself with Agile Practices
As the role involves working within an Agile environment, brush up on Agile methodologies like Scrum and Kanban. Be prepared to discuss your experience participating in sprint planning and daily stand-ups, as this will show your ability to adapt and thrive in a fast-paced setting.
