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- Tasks: Join us as a Test Analyst, ensuring top-notch quality for Salesforce solutions.
- Company: Be part of a dynamic team focused on innovative software quality assurance.
- Benefits: Enjoy flexible working options and a collaborative work culture.
- Why this job: Make an impact by enhancing software quality while working in an Agile environment.
- Qualifications: 5+ years in QA, Salesforce experience, and strong analytical skills required.
- Other info: Salesforce certifications and test automation experience are a plus!
The predicted salary is between 28800 - 48000 £ per year.
We are seeking a highly skilled and experienced Quality Assurance Consultant to join our team on a permanent basis. The successful candidate will be primarily responsible for ensuring the quality of Salesforce Service Cloud solutions throughout the development lifecycle. This role demands a strong background in software quality assurance, meticulous attention to detail, and a proactive approach to identifying and mitigating potential issues. The QA Consultant will work closely with developers, architects, and project managers.
Key responsibilities:
- Develop and execute comprehensive test plans and test cases for Salesforce Service Cloud implementations, based on provided designs and user stories.
- Perform various testing activities, including functional testing, regression testing, integration testing, system testing, and user acceptance testing.
- Identify, document, and track software defects using Jira, ensuring clear communication with the development team.
- Analyze test results and provide detailed reports to project stakeholders, highlighting areas of risk and potential improvements.
- Collaborate with developers to ensure that solutions meet quality standards and business requirements.
- Participate in requirements gathering and design reviews to provide input on testability and quality considerations.
- Contribute to the development and improvement of QA processes and best practices.
- Work within an Agile development environment, participating in sprint planning, daily stand-ups, and retrospectives.
- Ensure adherence to project timelines and deliverable deadlines.
- Create and maintain test documentation, including test plans, test cases, and test summary reports.
Key Skills & Experience:
- ~5+ years of hands-on experience as a Quality Assurance Consultant or Software Tester.
- ~Extensive experience with Salesforce Service Cloud implementations.
- ~Strong understanding of software testing methodologies and best practices.
- ~Proficiency in designing and executing test plans and test cases.
- ~Experience with Jira for defect tracking and test management.
- ~Solid understanding of Agile development methodologies (e.g., Scrum, Kanban).
- ~Excellent analytical and problem-solving skills, with a keen attention to detail.
- ~Strong written and verbal communication skills, with the ability to communicate technical issues clearly and concisely.
- ~Ability to work independently and as part of a team.
- ~Salesforce certifications (e.g., Salesforce Certified Service Cloud Consultant) are highly desirable.
- ~Experience with Accessibility requirements and testing.
- ~Experience with test automation tools (e.g., Selenium, Provar).
- ~Experience with Salesforce Lightning Web Components (LWC).
- ~Knowledge of Salesforce integrations using REST and SOAP APIs.
- ~Experience with tools like Zephyr.
- ~Proven experience in test automation.
Permanent Test Analyst employer: mthree
Contact Detail:
mthree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Permanent Test Analyst
✨Tip Number 1
Familiarise yourself with Salesforce Service Cloud and its functionalities. Understanding the platform inside out will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your Agile methodologies, especially Scrum and Kanban. Being able to discuss how you've applied these practices in past roles can set you apart from other candidates.
✨Tip Number 3
Get hands-on experience with Jira if you haven't already. Familiarity with this tool is crucial for tracking defects and managing test cases effectively, which is a key part of the job.
✨Tip Number 4
Consider obtaining relevant Salesforce certifications, such as the Salesforce Certified Service Cloud Consultant. This can significantly enhance your credibility and show your commitment to professional development.
We think you need these skills to ace Permanent Test Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Salesforce Service Cloud and software testing methodologies. Emphasise your hands-on experience as a Quality Assurance Consultant, and include any relevant certifications.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about quality assurance and how your skills align with the role. Mention specific experiences where you successfully identified and mitigated issues in previous projects.
Showcase Your Technical Skills: Clearly outline your proficiency with tools like Jira, Selenium, and any test automation frameworks you've used. Highlight your understanding of Agile methodologies and your experience with Accessibility requirements.
Prepare for Potential Questions: Think about common interview questions related to quality assurance and be ready to discuss your approach to testing, defect tracking, and collaboration with development teams. Prepare examples that demonstrate your analytical and problem-solving skills.
How to prepare for a job interview at mthree
✨Showcase Your Salesforce Expertise
Make sure to highlight your experience with Salesforce Service Cloud implementations during the interview. Be prepared to discuss specific projects you've worked on, the challenges you faced, and how you overcame them.
✨Demonstrate Your Testing Methodologies
Familiarise yourself with various software testing methodologies and be ready to explain how you've applied them in past roles. Discuss your approach to functional, regression, and user acceptance testing, as well as any tools you've used like Jira.
✨Communicate Clearly and Effectively
Strong communication skills are essential for this role. Practice articulating technical issues clearly and concisely, as you'll need to collaborate with developers and project managers. Consider preparing examples of how you've successfully communicated complex information in the past.
✨Prepare for Agile Discussions
Since the role involves working within an Agile environment, brush up on Agile principles and be ready to discuss your experience with sprint planning and retrospectives. Share how you've contributed to team dynamics and improved QA processes in previous positions.
