At a Glance
- Tasks: Ensure top-notch quality for Salesforce Service Cloud solutions through comprehensive testing.
- Company: Join a dynamic team focused on innovation and quality assurance.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing the quality of cutting-edge Salesforce solutions.
- Qualifications: 5+ years in QA, Salesforce experience, and strong analytical skills.
- Other info: Work in an Agile environment with great career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a highly skilled and experienced Quality Assurance Consultant to join our team on a permanent basis. The successful candidate will be primarily responsible for ensuring the quality of Salesforce Service Cloud solutions throughout the development lifecycle. This role demands a strong background in software quality assurance, meticulous attention to detail, and a proactive approach to identifying and mitigating potential issues. The QA Consultant will work closely with developers, architects, and project managers.
Key responsibilities:
- Develop and execute comprehensive test plans and test cases for Salesforce Service Cloud implementations, based on provided designs and user stories.
- Perform various testing activities, including functional testing, regression testing, integration testing, system testing, and user acceptance testing.
- Identify, document, and track software defects using Jira, ensuring clear communication with the development team.
- Analyze test results and provide detailed reports to project stakeholders, highlighting areas of risk and potential improvements.
- Collaborate with developers to ensure that solutions meet quality standards and business requirements.
- Participate in requirements gathering and design reviews to provide input on testability and quality considerations.
- Contribute to the development and improvement of QA processes and best practices.
- Work within an Agile development environment, participating in sprint planning, daily stand-ups, and retrospectives.
- Ensure adherence to project timelines and deliverable deadlines.
- Create and maintain test documentation, including test plans, test cases, and test summary reports.
Key Skills & Experience:
- 5+ years of hands-on experience as a Quality Assurance Consultant or Software Tester.
- Extensive experience with Salesforce Service Cloud implementations.
- Strong understanding of software testing methodologies and best practices.
- Proficiency in designing and executing test plans and test cases.
- Experience with Jira for defect tracking and test management.
- Solid understanding of Agile development methodologies (e.g., Scrum, Kanban).
- Excellent analytical and problem-solving skills, with a keen attention to detail.
- Strong written and verbal communication skills, with the ability to communicate technical issues clearly and concisely.
- Ability to work independently and as part of a team.
- Salesforce certifications (e.g., Salesforce Certified Service Cloud Consultant) are highly desirable.
- Experience with Accessibility requirements and testing.
- Experience with test automation tools (e.g., Selenium, Provar).
- Experience with Salesforce Lightning Web Components (LWC).
- Knowledge of Salesforce integrations using REST and SOAP APIs.
- Experience with tools like Zephyr.
- Proven experience in test automation.
- Active SC Clearance required.
Salesforce Quality Assurance consultant in Oxford employer: mthree
Contact Detail:
mthree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Quality Assurance consultant in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community or join relevant groups. You never know who might have a lead on a Quality Assurance Consultant role that’s perfect for you.
✨Tip Number 2
Get your hands dirty with some practical testing scenarios. Create a portfolio showcasing your test plans and results from previous projects. This will give potential employers a clear view of your skills and experience.
✨Tip Number 3
Don’t just apply; engage! When you find a job listing on our website, take the time to tailor your approach. Mention specific projects or experiences that align with the role to show you’re genuinely interested.
✨Tip Number 4
Prepare for interviews by brushing up on Agile methodologies and Salesforce specifics. Be ready to discuss how you’ve tackled challenges in past roles, especially around quality assurance and testing. Confidence is key!
We think you need these skills to ace Salesforce Quality Assurance consultant in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Salesforce Quality Assurance Consultant role. Highlight your relevant experience with Salesforce Service Cloud and any specific testing methodologies you've used. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance and how your background makes you a perfect fit for our team. Don't forget to mention any Salesforce certifications or relevant tools you've worked with.
Showcase Your Testing Experience: In your application, be sure to detail your hands-on experience with various testing activities like functional and regression testing. We love seeing specific examples of how you've identified and tracked defects using tools like Jira!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter family!
How to prepare for a job interview at mthree
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce Service Cloud knowledge. Be ready to discuss your hands-on experience and how you've tackled challenges in previous roles. Highlight specific projects where you developed and executed test plans, as this will show your expertise.
✨Show Off Your Testing Skills
Prepare to talk about different testing methodologies you've used, like functional, regression, and user acceptance testing. Bring examples of how you've identified and documented defects using Jira, and be ready to explain your approach to ensuring quality throughout the development lifecycle.
✨Get Agile Savvy
Since this role involves working in an Agile environment, be prepared to discuss your experience with Agile methodologies like Scrum or Kanban. Share how you've participated in sprint planning and daily stand-ups, and how you’ve contributed to improving QA processes within a team.
✨Communicate Clearly
Strong communication skills are key for this role. Practice explaining technical issues in a clear and concise manner. Think about how you can convey complex information to non-technical stakeholders, as this will demonstrate your ability to collaborate effectively with developers and project managers.