Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure top-notch quality for Salesforce Service Cloud solutions through comprehensive testing.
- Company: Join a dynamic team focused on innovative tech solutions.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Why this job: Make a real impact by enhancing software quality in an Agile setting.
- Qualifications: 5+ years in QA, Salesforce experience, and strong analytical skills.
- Other info: Opportunity to grow your career in a supportive and fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a highly skilled and experienced Quality Assurance Consultant to join our team on a permanent basis. The successful candidate will be primarily responsible for ensuring the quality of Salesforce Service Cloud solutions throughout the development lifecycle. This role demands a strong background in software quality assurance, meticulous attention to detail, and a proactive approach to identifying and mitigating potential issues. The QA Consultant will work closely with developers, architects, and project managers.
Key responsibilities:
- Develop and execute comprehensive test plans and test cases for Salesforce Service Cloud implementations, based on provided designs and user stories.
- Perform various testing activities, including functional testing, regression testing, integration testing, system testing, and user acceptance testing.
- Identify, document, and track software defects using Jira, ensuring clear communication with the development team.
- Analyze test results and provide detailed reports to project stakeholders, highlighting areas of risk and potential improvements.
- Collaborate with developers to ensure that solutions meet quality standards and business requirements.
- Participate in requirements gathering and design reviews to provide input on testability and quality considerations.
- Contribute to the development and improvement of QA processes and best practices.
- Work within an Agile development environment, participating in sprint planning, daily stand-ups, and retrospectives.
- Ensure adherence to project timelines and deliverable deadlines.
- Create and maintain test documentation, including test plans, test cases, and test summary reports.
Key Skills & Experience:
- 5+ years of hands-on experience as a Quality Assurance Consultant or Software Tester.
- Extensive experience with Salesforce Service Cloud implementations.
- Strong understanding of software testing methodologies and best practices.
- Proficiency in designing and executing test plans and test cases.
- Experience with Jira for defect tracking and test management.
- Solid understanding of Agile development methodologies (e.g., Scrum, Kanban).
- Excellent analytical and problem-solving skills, with a keen attention to detail.
- Strong written and verbal communication skills, with the ability to communicate technical issues clearly and concisely.
- Ability to work independently and as part of a team.
- Salesforce certifications (e.g., Salesforce Certified Service Cloud Consultant) are highly desirable.
- Experience with Accessibility requirements and testing.
- Experience with test automation tools (e.g., Selenium, Provar).
- Experience with Salesforce Lightning Web Components (LWC).
- Knowledge of Salesforce integrations using REST and SOAP APIs.
- Experience with tools like Zephyr.
- Proven experience in test automation.
salesforce test analyst in Newcastle upon Tyne employer: mthree
Contact Detail:
mthree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land salesforce test analyst in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community or related fields. Attend meetups, webinars, and conferences to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your testing projects, especially those involving Salesforce Service Cloud. This can really set you apart from other candidates and give employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by brushing up on common QA scenarios and Salesforce-specific questions. Practice articulating your thought process when it comes to testing methodologies and defect tracking using tools like Jira.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace salesforce test analyst in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Salesforce Test Analyst role. Highlight your experience with Salesforce Service Cloud and any relevant QA methodologies. We want to see how your skills match what we're looking for!
Showcase Your Testing Skills: In your application, be sure to showcase your hands-on experience with various testing activities like functional and regression testing. We love seeing specific examples of how you've tackled challenges in the past!
Be Clear and Concise: When writing your cover letter or application, keep it clear and concise. We appreciate straightforward communication, so make sure to highlight your key achievements without fluff. Let’s get to the point!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at mthree
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce Service Cloud knowledge. Familiarise yourself with its features, functionalities, and common issues. Being able to discuss specific scenarios where you've applied your testing skills will show that you're not just a theoretical expert but someone who can practically apply their knowledge.
✨Showcase Your Testing Methodologies
Be prepared to talk about the various testing methodologies you've used in your previous roles. Whether it's functional testing, regression testing, or user acceptance testing, having concrete examples ready will demonstrate your hands-on experience and understanding of best practices.
✨Communicate Clearly About Defects
Since you'll be using Jira for defect tracking, practice explaining how you've documented and communicated defects in the past. Clear communication is key, so think of examples where your documentation helped the development team understand and resolve issues quickly.
✨Embrace Agile Principles
As this role involves working within an Agile environment, be ready to discuss your experience with Agile methodologies like Scrum or Kanban. Share how you've contributed to sprint planning or retrospectives, as this will highlight your ability to work collaboratively and adaptively in a fast-paced setting.
