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- Tasks: Ensure top-notch quality for Salesforce Service Cloud solutions through comprehensive testing.
- Company: Join a dynamic team focused on innovation and quality assurance.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing the quality of cutting-edge Salesforce solutions.
- Qualifications: 5+ years in QA, Salesforce expertise, and strong analytical skills.
- Other info: Collaborative Agile environment with a focus on continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a highly skilled and experienced Quality Assurance Consultant to join our team on a permanent basis. The successful candidate will be primarily responsible for ensuring the quality of Salesforce Service Cloud solutions throughout the development lifecycle. This role demands a strong background in software quality assurance, meticulous attention to detail, and a proactive approach to identifying and mitigating potential issues. The QA Consultant will work closely with developers, architects, and project managers.
Key responsibilities:
- Develop and execute comprehensive test plans and test cases for Salesforce Service Cloud implementations, based on provided designs and user stories.
- Perform various testing activities, including functional testing, regression testing, integration testing, system testing, and user acceptance testing.
- Identify, document, and track software defects using Jira, ensuring clear communication with the development team.
- Analyze test results and provide detailed reports to project stakeholders, highlighting areas of risk and potential improvements.
- Collaborate with developers to ensure that solutions meet quality standards and business requirements.
- Participate in requirements gathering and design reviews to provide input on testability and quality considerations.
- Contribute to the development and improvement of QA processes and best practices.
- Work within an Agile development environment, participating in sprint planning, daily stand-ups, and retrospectives.
- Ensure adherence to project timelines and deliverable deadlines.
- Create and maintain test documentation, including test plans, test cases, and test summary reports.
Key Skills & Experience:
- 5+ years of hands-on experience as a Quality Assurance Consultant or Software Tester.
- Extensive experience with Salesforce Service Cloud implementations.
- Strong understanding of software testing methodologies and best practices.
- Proficiency in designing and executing test plans and test cases.
- Experience with Jira for defect tracking and test management.
- Solid understanding of Agile development methodologies (e.g., Scrum, Kanban).
- Excellent analytical and problem-solving skills, with a keen attention to detail.
- Strong written and verbal communication skills, with the ability to communicate technical issues clearly and concisely.
- Ability to work independently and as part of a team.
- Salesforce certifications (e.g., Salesforce Certified Service Cloud Consultant) are highly desirable.
- Experience with Accessibility requirements and testing.
- Experience with test automation tools (e.g., Selenium, Provar).
- Experience with Salesforce Lightning Web Components (LWC).
- Knowledge of Salesforce integrations using REST and SOAP APIs.
- Experience with tools like Zephyr.
- Proven experience in test automation.
- Active SC Clearance required.
Salesforce Quality Assurance consultant in Newcastle upon Tyne employer: mthree
Contact Detail:
mthree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Quality Assurance consultant in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community or join relevant groups. You never know who might have a lead on a Quality Assurance Consultant role that’s perfect for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your testing projects, especially those involving Salesforce Service Cloud. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on Agile methodologies and Salesforce specifics. Be ready to discuss your experience with Jira and how you've tackled challenges in past projects.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented QA Consultants like you. Plus, it’s the best way to ensure your application gets noticed!
We think you need these skills to ace Salesforce Quality Assurance consultant in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Salesforce Quality Assurance Consultant role. Highlight your relevant experience with Salesforce Service Cloud and any specific testing methodologies you've used. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance and how your background makes you a perfect fit for our team. Don't forget to mention any Salesforce certifications or relevant tools you've worked with.
Showcase Your Testing Experience: In your application, be sure to detail your hands-on experience with various testing activities like functional and regression testing. We love seeing specific examples of how you've identified and tracked defects using tools like Jira!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter family!
How to prepare for a job interview at mthree
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce Service Cloud knowledge. Be ready to discuss your hands-on experience and how you've implemented quality assurance in past projects. Highlight specific examples where you’ve developed test plans or executed various testing activities.
✨Show Off Your Testing Methodologies
Familiarise yourself with different software testing methodologies, especially Agile practices. Be prepared to explain how you’ve applied these methodologies in your previous roles, particularly in relation to functional, regression, and user acceptance testing.
✨Get Comfortable with Jira
Since defect tracking is a key part of the role, make sure you can talk about your experience using Jira. Bring examples of how you’ve documented and tracked defects, and how you communicated these issues to development teams.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice explaining technical concepts in a clear and concise manner. Think about how you would present test results to stakeholders and be ready to discuss areas of risk and potential improvements.
