At a Glance
- Tasks: Provide production support for trading systems and resolve real-time issues.
- Company: Join a leading global investment bank with a dynamic front-office team.
- Benefits: Competitive salary, career growth, and exposure to high-impact trading environments.
- Other info: Great opportunity for those interested in Fixed Income products and automation.
- Why this job: Be at the forefront of finance, supporting critical trading platforms in a fast-paced setting.
- Qualifications: Experience in production support, strong technical skills in Linux/Unix and SQL.
The predicted salary is between 50000 - 70000 £ per year.
Join a front-office aligned production support team within a leading global investment bank, supporting Rates and Credit trading systems across EMEA. This is a high-impact, trader-facing role where you’ll work directly with Front Office, ensuring the stability and performance of business-critical trading platforms in a fast-paced environment.
What you’ll do
- Provide production support for Fixed Income (Rates & Credit) trading systems
- Act as a key point of contact for traders and front-office users, resolving real-time issues
- Own and manage incidents, problems, and service requests via ServiceNow
- Troubleshoot across Linux/Unix systems and SQL databases
- Work closely with development teams to identify root causes and implement fixes
- Support system releases, changes, and improvements across trading platforms
- Contribute to process improvement and operational stability initiatives
What we’re looking for
- Experience in a production support/application support role within a trading environment
- Comfortable working in a fast-paced, high-pressure, front-office setting
- Strong technical skills across Linux/Unix and SQL
- Experience supporting trader-facing systems or working directly with Front Office users
- Familiarity with incident and service management tools (e.g., ServiceNow)
- Understanding of ITIL framework/processes
- Strong communication skills and ability to manage stakeholders effectively
Nice to have
- Exposure to Fixed Income products (Rates / Credit)
- Scripting experience (Python, Shell, or Perl)
- Understanding of trade lifecycle and markets concepts
- Experience with automation, DevOps tools, or monitoring platforms
Fixed Income Production Support (Associate) in London employer: mthree
As a leading global investment bank, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. In the heart of London, our Fixed Income Production Support team offers unparalleled opportunities for professional growth, with direct exposure to front-office operations and cutting-edge trading systems. Join us to be part of a high-impact environment where your contributions are valued, and you can make a real difference in the financial markets.
