Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead quality assurance for Salesforce Service Cloud, ensuring top-notch software quality.
- Company: Join a dynamic team focused on innovative Salesforce solutions.
- Benefits: Competitive salary, career growth, and a collaborative work environment.
- Why this job: Make a real impact by enhancing software quality in exciting projects.
- Qualifications: 7+ years in QA, with strong Salesforce Service Cloud experience.
- Other info: Opportunity to mentor a team and drive QA best practices.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a highly skilled and experienced Quality Assurance Lead to join our growing team on a permanent basis. The successful candidate will be responsible for leading the quality assurance efforts for Salesforce Service Cloud solutions throughout the development lifecycle. This role demands a strong background in software quality assurance, meticulous attention to detail, and a proactive approach to identifying and mitigating potential issues. The QA Lead will work closely with developers, architects, and project managers, and will be responsible for managing a team of QA resources, Master Test Plan and Test Strategy, Reporting and Test traceability.
Key responsibilities:
- Develop and execute comprehensive test plans and test strategies for Salesforce Service Cloud implementations, based on provided designs and user stories.
- Lead a team of QA analysts and testers, providing guidance, mentoring, and support.
- Oversee various testing activities, including functional testing, regression testing, integration testing, system testing, and user acceptance testing.
- Identify, document, and track software defects using Jira, ensuring clear communication and timely resolution with the development team.
- Analyze test results and provide detailed reports to project stakeholders, highlighting areas of risk, progress, and potential improvements.
- Collaborate with developers, architects, and project managers to ensure that solutions meet quality standards, business requirements, and architectural guidelines.
- Participate in requirements gathering and design reviews to provide input on testability, quality considerations, and resource planning.
- Drive the development and improvement of QA processes, best practices, and testing methodologies.
- Work within an Agile development environment, participating in sprint planning, daily stand-ups, retrospectives, and release planning.
- Ensure adherence to project timelines and deliverable deadlines.
- Create and maintain test documentation, including Master Test Plan and Test strategy, test cases, test summary reports, and quality metrics.
- Manage and maintain the QA environment and test tooling.
Key Skills & Experience:
- 7+ years of hands-on experience as a Quality Assurance Consultant or Software Tester, with at least 3+ years in a lead role.
- Extensive experience with Salesforce Service Cloud implementations.
- Deep understanding of software testing methodologies, quality assurance principles, and best practices.
- Proven ability to design and execute comprehensive test plans and test strategies.
- Extensive experience with Jira for defect tracking and test management.
- Solid understanding of Agile development methodologies (e.g., Scrum, Kanban).
- Excellent analytical and problem-solving skills, with a keen attention to detail.
- Strong written and verbal communication skills, with the ability to communicate technical issues clearly and concisely to both technical and non-technical audiences.
- Ability to work independently and as part of a team, with strong leadership and interpersonal skills.
- Salesforce certifications (e.g., Salesforce Certified Service Cloud Consultant) are highly desirable.
- Experience with test automation tools (e.g., Selenium, Provar).
- Experience with tools like Zephyr.
- Proven experience in test automation, including the development and implementation of automation frameworks.
- Experience with performance testing tools and methodologies.
- Experience managing and mentoring QA teams.
Salesforce Quality Assurance Lead in Hull employer: mthree
Contact Detail:
mthree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Quality Assurance Lead in Hull
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community, attend meetups, and engage in online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by brushing up on your Salesforce knowledge and QA methodologies. Practice common interview questions and scenarios related to quality assurance. We recommend doing mock interviews with friends or using online platforms to get comfortable.
✨Tip Number 3
Showcase your skills through a portfolio! If you've worked on any Salesforce projects or have examples of your QA work, compile them into a neat presentation. This will help you stand out and demonstrate your expertise during interviews.
✨Tip Number 4
Don't forget to apply through our website! We regularly update our job listings, and applying directly can give you a better chance of being noticed. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Salesforce Quality Assurance Lead in Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Salesforce QA Lead role. Highlight your experience with Salesforce Service Cloud and any leadership roles you've held. We want to see how your skills match up with what we're looking for!
Showcase Your QA Expertise: In your application, don’t forget to showcase your knowledge of software testing methodologies and your experience with tools like Jira. We love seeing candidates who can clearly articulate their QA processes and strategies.
Be Clear and Concise: When writing your cover letter or application, keep it clear and concise. We appreciate straightforward communication, so make sure you get to the point while still showing off your personality and passion for quality assurance.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to see all the details about the role and our company culture!
How to prepare for a job interview at mthree
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce Service Cloud knowledge. Be ready to discuss specific implementations you've worked on and how you approached quality assurance in those projects. This will show that you not only understand the platform but can also lead QA efforts effectively.
✨Showcase Your Leadership Skills
As a QA Lead, you'll be managing a team, so it's crucial to demonstrate your leadership abilities. Prepare examples of how you've mentored team members or improved QA processes in previous roles. This will highlight your capability to guide others and enhance team performance.
✨Be Ready for Technical Questions
Expect technical questions related to software testing methodologies and tools like Jira and Selenium. Brush up on your knowledge of Agile practices too. Being able to articulate your experience with these tools will give you an edge in the interview.
✨Prepare for Scenario-Based Questions
Interviewers may ask you to solve hypothetical problems or describe how you'd handle specific testing scenarios. Think through potential challenges in QA processes and how you would address them. This will showcase your analytical skills and proactive approach to quality assurance.