Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client relationships and ensure their needs are met through effective communication.
- Company: Join a dynamic team at a forward-thinking digital agency.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Be the go-to person for clients and make a real difference in their experience.
- Qualifications: Strong communication skills and a knack for problem-solving; coding experience is a plus.
- Other info: Collaborative environment with a focus on teamwork and client satisfaction.
The predicted salary is between 28800 - 48000 £ per year.
The role will consist of managing our clients and working within our dedicated Aftercare system. You will build strong and positive relationships with clients. Communication will be via phone, email and via the Aftercare system. You will grow a sound understanding of all mtc. services and features and up-sell accordingly to our existing clients.
Day to day you will manage clients' questions, expectations on costs, time frames and ensure clients' support tickets are resolved in a reasonable time scale. Within your role you will build strong relationships with co-workers across all teams and be prepared to go the extra mile for clients and colleagues at all times. You should be confident in handling any client's concerns or issues.
Also, front coding experience or general technical support experience would be beneficial for the role. A CV and any applicable covering letter advising of your experience is beneficial.
Digital Account Manager in Dundee employer: mtc.
Contact Detail:
mtc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Account Manager in Dundee
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills match the Digital Account Manager role. Highlight your experience with client management and technical support to stand out.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you top of mind. Mention something specific from your chat to show you were engaged and interested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Digital Account Manager in Dundee
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Digital Account Manager role. Highlight your experience in client management and any relevant technical support skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Don’t forget to mention your ability to build strong relationships with clients.
Showcase Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to communicate effectively. Use clear and concise language, and don’t shy away from showing your personality!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at mtc.
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their services, values, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Digital Account Manager, communication is key. Prepare examples of how you've successfully managed client relationships in the past. Be ready to discuss how you handle difficult conversations and ensure clients feel heard and valued.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've resolved client issues or improved processes. Highlight your ability to manage expectations and provide solutions quickly, as this will be crucial in your role managing support tickets and client queries.
✨Prepare for Technical Questions
Since some technical knowledge is beneficial for this role, brush up on any relevant coding or technical support experience you have. Be prepared to discuss how you can leverage this knowledge to assist clients better and enhance their experience with the company's services.
