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- Tasks: Coordinate learner experiences and ensure smooth running of training programmes.
- Company: Join MTC Training, a leading provider shaping the future of UK manufacturing talent.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Why this job: Make a real difference in learners' lives while working in a dynamic, people-focused role.
- Qualifications: Strong organisational skills and a passion for supporting learners are essential.
- Other info: Be part of an innovative team at a renowned research and development organisation.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Join MTC Training and help shape the future of UK manufacturing talent. MTC Training is a multi-award-winning Independent Training Provider delivering high-quality engineering apprenticeships and upskilling programmes. Our mission is to develop adaptable knowledge, skills and behaviours that future-proof UK manufacturing—rooted in the cutting-edge technical expertise of the Manufacturing Technology Centre. We are now looking for a Programme Operations Coordinator to join our OAS team and play a key role in delivering an exceptional learner journey.
As a Programme Operations Coordinator, you will be at the heart of the learner experience—ensuring our programmes run smoothly, professionally and in line with exceptional standards. You will provide operational coordination across all apprenticeship and training programmes, playing a vital part in learner support, communication, administration and centre operations. This is a varied, people-focused role where no two days are the same. You’ll work closely with learners, employers, colleagues and stakeholders to maintain a high-quality, compliant and learner-centric environment.
Key Responsibilities
- Coordinate all on-programme learners, including progress reviews, data updates, communication and general support.
- Provide excellent front-of-house presence, supporting reception and the smooth running of the training centre.
- Support health and safety procedures and, where trained, act as Fire Warden, First Aider, Mental Health First Aider or Safeguarding support.
- Organise and deliver operational aspects of the OAS programmes, including induction preparation and logistics.
- Manage learner administration, including creation of learner records, data input, certificates and updates in line with ESFA and MTC processes.
- Deliver day-to-day pastoral care, safeguarding support and behavioural management.
- Collate and report monthly learner progress management information (MI).
- Support exam processes in line with awarding body and internal requirements.
- Promote and uphold policies including safeguarding, equality and diversity and anti-bullying.
- Work collaboratively with the Curriculum team to provide an outstanding learner journey.
About You
You’ll thrive in this role if you enjoy working with people, staying organised and making a difference to learners’ experience and wellbeing. We’re looking for someone who is:
- Highly organised, detail-driven and able to manage multiple priorities.
- Approachable and supportive, with the ability to handle sensitive issues confidently.
- Customer-focused, with a passion for providing an outstanding service to learners and employers.
- A clear communicator, confident presenting and working with learners of all ages.
- Tech-savvy, comfortable using Microsoft 365 and willing to learn learner management systems.
- Proactive and solutions-focused, able to recommend improvements to processes and support a positive culture.
- Aligned with MTC’s values: One Team Together, Insatiable Curiosity, Pursuit of the Best, Enterprising Spirit.
Essential Requirements
- Functional Skills Level 2 or GCSE grade C/4 or above in Maths and English.
- Strong IT skills and confidence using digital communication tools.
Desirable
- Experience working with learners in an education or training environment.
- Knowledge of e-portfolios (particularly Smart Assessor).
- Coaching or IAG qualifications.
Safeguarding Commitment
We are committed to the safety and wellbeing of all learners. Successful candidates will be required to complete safer recruitment checks including an Enhanced DBS with children’s barred list check.
About The MTC
The Manufacturing Technology Centre (MTC) is an internationally renowned and respected research and development organisation, bridging the gap between academia and manufacturing, and is home to some of the brightest minds in engineering from around the globe. The MTC's engineers, scientists and technicians work with some of the most advanced manufacturing equipment in the world in a supportive and collegiate environment for the development and demonstration of new technologies on an industrial scale, helping manufacturers of all sizes develop new and innovative processes and technologies.
Established to prove cutting edge manufacturing advances in an agile environment in partnership with industry, academia and other institutions, the MTC works with hundreds of industrial clients across a range of sectors including automotive, aerospace, rail, informatics, food and drink, infrastructure, construction and civil engineering, electronics, oil and gas and defence. The MTC helps businesses thrive by advancing their technological and engineering capabilities to improve their business efficiency, capability and competitiveness.
Supported by one of the largest public sector investments in UK Manufacturing, the MTC's engineering capabilities cover research and development, advanced manufacturing management, factory design and training for the skills of the future. The MTC has world-class facilities in Coventry, Liverpool and Oxford, and is part of the UK's High Value Manufacturing Catapult, supported by Innovate UK.
Reference Checks and Security Checks (where applicable)
Due to the nature of our business, all employment is subject to satisfactory references being obtained alongside a level of security clearance checks.
Programme Operations Coordinator in Oxford employer: MTC - Manufacturing Technology Centre
Contact Detail:
MTC - Manufacturing Technology Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Operations Coordinator in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at MTC Training. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching MTC Training's values and mission. Show us how your skills align with our commitment to developing future-proof manufacturing talent. Be ready to share examples of how you've made a difference in previous roles!
✨Tip Number 3
Practice your communication skills! As a Programme Operations Coordinator, you'll be interacting with learners and employers daily. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at MTC Training.
We think you need these skills to ace Programme Operations Coordinator in Oxford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Programme Operations Coordinator role. Highlight your relevant experience and skills that align with our mission at MTC Training, showing us why you're the perfect fit!
Showcase Your People Skills: Since this role is all about supporting learners and working with various stakeholders, let us know about your experience in customer service or education. Share specific examples of how you've made a difference in someone's learning journey.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for the role shines through without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at MTC - Manufacturing Technology Centre
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Programme Operations Coordinator role. Familiarise yourself with the key responsibilities and how they align with MTC Training's mission. This will help you articulate how your skills and experiences can contribute to delivering an exceptional learner journey.
✨Showcase Your People Skills
Since this role is highly people-focused, be prepared to discuss your experience working with learners and stakeholders. Share specific examples of how you've supported individuals in a learning environment, handled sensitive issues, or improved communication processes. This will demonstrate your customer-focused approach.
✨Demonstrate Organisational Skills
Highlight your ability to manage multiple priorities effectively. Bring examples of how you've organised events, coordinated projects, or maintained records in previous roles. This will show that you're detail-driven and capable of ensuring smooth operations within the training programmes.
✨Align with MTC Values
Familiarise yourself with MTC's values: One Team Together, Insatiable Curiosity, Pursuit of the Best, and Enterprising Spirit. During the interview, weave these values into your responses to illustrate how you embody them in your work. This will help you connect with the interviewers on a cultural level.
