At a Glance
- Tasks: Support Microsoft Dynamics 365 systems and enhance user competence through effective communication.
- Company: Join a forward-thinking team at the MTC, part of Digital Services.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Be part of a collaborative team focused on innovation and user satisfaction.
- Why this job: Make a real difference by solving problems and supporting users in a dynamic environment.
- Qualifications: Experience with Microsoft Dynamics 365 and strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Enterprise Applications department is part of the Digital Services function at the MTC, deploying and supporting the enterprise applications used by MTC colleagues.
The Dynamics 365 Support analyst role focuses primarily on supporting Microsoft Dynamics 365 systems through incident and request processes. Collaboration with application owners to determine priorities, required capabilities and capture requirements is essential. This requires a high level of quality communication with users and within the Enterprise Applications team.
Further, second level support for Dynamics 365 applications’ user base, ensuring that necessary information or solutions are shared with users of the system, leading to increased maturity of user competence over time.
Communication
- With end users at all levels, in non‑technical terms.
- With members and management of MTC sales, events and marketing functions.
- With Information Systems colleagues.
- Managing communications to the entire MTC business in collaboration with the Internal Communications department.
Innovation
- Identifying how unique end user requirements can be met using standard system functionality.
- Identifying solutions which add minimal complexity and support overhead.
- Problem solving, troubleshooting and identifying how repeat issues can be avoided or mitigated through monitoring.
Knowledge
Knowledge of Microsoft Dynamics 365 applications (D365).
Financial Systems Support Analyst (D365) employer: MTC - Manufacturing Technology Centre
At MTC, we pride ourselves on being an exceptional employer, offering a collaborative and innovative work culture that empowers our employees to thrive. As a Financial Systems Support Analyst, you will benefit from ongoing professional development opportunities, a supportive team environment, and the chance to make a meaningful impact within our Digital Services function. Located in a vibrant area, we provide a dynamic workplace where your contributions are valued and recognised.
Contact Detail:
MTC - Manufacturing Technology Centre Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Financial Systems Support Analyst (D365)
✨Tip Number 1
Network like a pro! Reach out to current employees at MTC or in similar roles on LinkedIn. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your D365 knowledge. We should be ready to discuss how we can support users and solve problems effectively, so think of examples from past experiences that showcase our skills.
✨Tip Number 3
Show off our communication skills! During interviews, make sure we explain technical concepts in simple terms. This will demonstrate our ability to connect with end users, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the MTC team.
We think you need these skills to ace Financial Systems Support Analyst (D365)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Financial Systems Support Analyst role. Highlight your experience with Microsoft Dynamics 365 and any relevant support roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting D365 systems and how you can contribute to our team. Keep it engaging and make it personal – we love to see your personality come through.
Showcase Your Communication Skills:Since this role involves communicating with users at all levels, be sure to demonstrate your communication skills in your application. Use clear, non-technical language and provide examples of how you've effectively communicated complex information in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at MTC - Manufacturing Technology Centre
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365. Familiarise yourself with its functionalities, common issues, and how to troubleshoot them. Being able to discuss specific features and how they can solve user problems will show that you're not just familiar with the system, but that you can also think critically about its application.
✨Communicate Like a Pro
Since this role involves a lot of communication with users at all levels, practice explaining technical concepts in simple terms. You might want to prepare examples of how you've successfully communicated complex information in the past. This will demonstrate your ability to bridge the gap between technical jargon and user-friendly language.
✨Show Your Problem-Solving Skills
Prepare to discuss specific instances where you've identified and solved problems, particularly in a tech environment. Think about how you approached the issue, what steps you took, and the outcome. This will highlight your analytical skills and your ability to innovate solutions that minimise complexity.
✨Collaborate and Connect
This role requires collaboration with various teams, so be ready to talk about your experience working in cross-functional teams. Share examples of how you've worked with different departments to achieve a common goal, and emphasise your ability to manage communications effectively across the board.
