Mortgage Adviser in London

Company Description MTBW Careers specializes in recruiting top talent for fintech companies in London, focusing on roles that drive business growth and innovation. The organization partners with leading financial technology firms to match skilled professionals with long‑term career opportunities. Candidates benefit from MTBW Careers’ insight into the mortgage and broader fintech markets, as well as access to roles with strong development potential. The team is committed to fair, inclusive hiring practices and supports candidates throughout the recruitment process.

Role Description This full‑time Mortgage Adviser role is based in London with a hybrid working model, combining time in the office with the option to work from home on agreed days. The Mortgage Adviser will provide tailored mortgage advice to clients, assessing their needs, financial circumstances, and risk profiles to recommend appropriate products. Daily responsibilities include conducting client consultations, preparing and submitting mortgage applications, liaising with lenders and other stakeholders, and ensuring all documentation is accurate and compliant. The role also involves maintaining up‑to‑date knowledge of mortgage products and regulations, managing a pipeline of cases, and delivering clear, transparent communication to clients throughout the process. The successful candidate will work closely with internal teams to support business growth while maintaining high standards of client service and ethical practice.

The ideal candidate will possess:

• Relevant qualification to be able to give mortgage advice in the UK (e.g. CeMAP / Certificate in Mortgage Advice).
• Extensive experience in mortgage broking and operations, with a proven track record of delivering great customer outcomes in a high volume mortgages business.
• In‑depth knowledge of mortgage products, regulatory requirements, and industry trends.
• Experience presenting webinars and building relationships for business development.
• Strong analytical, problem‑solving, and decision‑making skills.
• Excellent communication and interpersonal abilities.
• A results‑oriented mindset with a focus on delivering exceptional customer service and achieving operational excellence.

Highly desirable (but non‑essential):

• Relevant qualification to be able to give protection advice in the UK (e.g. Certificate in protection, R05 protection advice), with experience in giving protection advice.
• Experience in a scale‑up business (0‑100 employees).
• Experience presenting webinars and building relationships for business development.

Helpful: random acts of kindness make the workplace a better place so, go out of your way to be helpful, and give people reasons to smile.

Straightforward: life is complicated enough. Don’t make it harder for yourself, or for others. Sometimes the simplest approach works wonders.

Bold: every great business started with a flash of inspiration. If you’ve got a great idea, don’t keep it to yourself

Join a firm with genuine purpose and impact on our customers, along with a strong moral code.

• Competitive salary + benefits (bonus, pension, private medical, income protection, death in service).
• Potential to get equity in the company in the future.
• Access to Wellness / mental health support (mental health support through private medical).
• Budget for additional learning / cost of exams.
• Electric vehicle leasing through salary sacrifice / cycle to work scheme.
• Flexible working hours and hybrid remote working (typically 2‑3 days a week working in the office (20 Farringdon Street)).
• Exceptionally open and diverse, multinational team.