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- Tasks: Greet customers, handle transactions, and ensure a friendly atmosphere in food services.
- Company: Join Beth Israel Lahey Health, a leading healthcare organisation making a difference in lives.
- Benefits: Enjoy medical, dental, vision insurance, 28 days paid time off, and tuition reimbursement.
- Why this job: Make an impact on customer satisfaction while working in a supportive and dynamic environment.
- Qualifications: High school diploma preferred; experience in food service or customer service is a plus.
- Other info: Flexible schedule required; must be vaccinated against flu and COVID-19.
The predicted salary is between 28800 - 43200 £ per year.
When you join the growing BILH team, you are not just taking a job, you are making a difference in people’s lives. Contributes to the Hospital's mission by greeting customers in the food retail locations and ringing their transactions. This customer service position will have an impact on patient, employee, and visitor satisfaction by providing superior customer service and a friendly atmosphere as our customers procure their food, drink, and a moment of relaxation.
Qualifications:
- Education Preferred: High School Diploma or G.E.D.
- Experience Preferred: Food service, customer service, or cash handling experience
- Other Skills/Knowledge Required:
For safety and quality reasons, must be able to read, write, and communicate effectively in English with patients, visitors, and fellow members of the hospital team. Basic math skills. Ability to use a calculator. Able to work a flexible schedule.
Job Functions:
- Greets customers and answers their questions
- Verifies cash and secures cash drawer at the register
- Rings customer transactions
- Counts cash at the end of shift and verifies cash bank
- Complies with department standards for cash handling procedures
- Stocks cafeteria condiment, food, and beverage stations according to department standards
- Anticipates and meets all customer service needs; takes appropriate steps to rectify any customer or food-related issues
- Operates dish room and cleans dining area
- Maintains a clean work area and fulfills daily cleaning assignments to ensure compliance with high sanitation standards
- Uses equipment to maximize its useful life. Responds to supply/equipment issues in a timely manner to ensure availability and optimal operations
- Passes along customer feedback and suggestions to supervisor. Communicates observations about the operation that may result in improved efficiency or customer satisfaction.
Benefits Begin On Your First Day of Employment!
- Medical, Dental, and Vision Insurance
- Paid Time Off: 28 Days a year for a Full-Time employee for vacation, days off, sick days, holidays, etc.
- Life Insurance
- Retirement Savings Plan (403B)
- Tuition Reimbursement
- Child Care Center for Employees
- Commuter Programs
- Credit Union
- Long Term Disability Leave
- And many more!
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues, and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment.
Contact Detail:
Mt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cashier--Food Services--Full Time--Days
✨Tip Number 1
Familiarise yourself with the specific food services offered at Beth Israel Lahey Health. Understanding their menu and customer preferences can help you engage with customers more effectively during your interview.
✨Tip Number 2
Highlight any previous experience in customer service or food handling during your conversations. Be ready to share specific examples of how you've provided excellent service in past roles, as this will resonate well with the hiring team.
✨Tip Number 3
Demonstrate your ability to work in a fast-paced environment by discussing any relevant experiences. Mention how you managed multiple tasks while maintaining a positive attitude, which is crucial for a cashier role in food services.
✨Tip Number 4
Prepare questions to ask during your interview that show your interest in the role and the organisation. Inquire about their customer service philosophy or how they handle feedback, which can demonstrate your commitment to improving customer satisfaction.
We think you need these skills to ace Cashier--Food Services--Full Time--Days
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Cashier position. Highlight your relevant experience in customer service or food handling in your application.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the job requirements. Emphasise any previous roles in food service or cash handling, and include specific examples of how you provided excellent customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention your ability to communicate effectively in English and your commitment to maintaining high sanitation standards, as these are crucial for the position.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application demonstrates attention to detail and professionalism, which is essential in a customer-facing role.
How to prepare for a job interview at Mt
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your ability to remain friendly and helpful, even in challenging situations.
✨Demonstrate Basic Math Proficiency
As a cashier, you'll need to handle transactions accurately. Brush up on your basic math skills and be ready to demonstrate your ability to count cash and make change during the interview. This will show that you're capable of managing the financial aspects of the role.
✨Familiarise Yourself with Food Safety Standards
Understanding food safety and sanitation standards is crucial in a food service environment. Research common practices and be ready to discuss how you would maintain cleanliness and safety in your work area, as this is vital for patient and customer satisfaction.
✨Prepare Questions About the Role
Interviews are a two-way street, so come prepared with thoughtful questions about the position and the team. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Ask about the team dynamics or how they handle customer feedback.
