At a Glance
- Tasks: Greet customers, handle transactions, and ensure a friendly atmosphere in food services.
- Company: Join Beth Israel Lahey Health, a leading healthcare provider making a difference in lives.
- Benefits: Enjoy medical, dental, vision insurance, 28 days paid time off, and tuition reimbursement.
- Why this job: Make an impact on customer satisfaction while working in a supportive and dynamic environment.
- Qualifications: High school diploma preferred; experience in food service or customer service is a plus.
- Other info: Must be vaccinated against flu and COVID-19 as a condition of employment.
The predicted salary is between 28800 - 43200 £ per year.
When you join the growing BILH team, you are not just taking a job, you are making a difference in people’s lives. Contributes to the Hospital's mission by greeting customers in the food retail locations and ringing their transactions. This customer service position will have an impact on patient, employee, and visitor satisfaction by providing superior customer service and a friendly atmosphere as our customers procure their food, drink, and a moment of relaxation.
Qualifications:
- Education Preferred: High School Diploma or G.E.D.
- Experience Preferred: Food service, customer service, or cash handling experience
- Other Skills/Knowledge Required:
For safety and quality reasons, must be able to read, write, and communicate effectively in English with patients, visitors, and fellow members of the hospital team. Basic math skills. Ability to use a calculator. Able to work a flexible schedule.
Job Functions:
- Greets customers and answers their questions
- Verifies cash and secures cash drawer at the register
- Rings customer transactions
- Counts cash at the end of shift and verifies cash bank
- Complies with department standards for cash handling procedures
- Stocks cafeteria condiment, food, and beverage stations according to department standards
- Anticipates and meets all customer service needs; takes appropriate steps to rectify any customer or food-related issues
- Operates dish room and cleans dining area
- Maintains a clean work area and fulfills daily cleaning assignments to ensure compliance with high sanitation standards
- Uses equipment to maximize its useful life. Responds to supply/equipment issues in a timely manner to ensure availability and optimal operations
- Passes along customer feedback and suggestions to supervisor. Communicates observations about the operation that may result in improved efficiency or customer satisfaction.
Benefits:
- Medical, Dental, and Vision Insurance
- Paid Time Off: 28 Days a year for a Full-Time employee for vacation, days off, sick days, holidays, etc.
- Life Insurance
- Retirement Savings Plan (403B)
- Tuition Reimbursement
- Child Care Center for Employees
- Commuter Programs
- Credit Union
- Long Term Disability Leave
- And many more!
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues, and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment.
Cashier--Food Services--Full Time--Days employer: Mt
Contact Detail:
Mt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cashier--Food Services--Full Time--Days
✨Tip Number 1
Familiarise yourself with the specific customer service expectations in a food service environment. Understanding how to create a friendly atmosphere and handle customer queries will set you apart during interviews.
✨Tip Number 2
Brush up on your cash handling skills, as this role requires accuracy in transactions. Practising basic math and using a calculator efficiently can help you feel more confident when discussing your abilities.
✨Tip Number 3
Demonstrate your flexibility and willingness to work varied shifts. Highlighting your availability during the interview can show that you're committed to meeting the needs of the team and the customers.
✨Tip Number 4
Prepare to discuss any previous experience in food service or customer service roles. Sharing specific examples of how you've handled customer interactions or resolved issues can make a strong impression.
We think you need these skills to ace Cashier--Food Services--Full Time--Days
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food service, customer service, or cash handling. Use specific examples that demonstrate your ability to greet customers and handle transactions effectively.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for customer service and your understanding of the role's impact on patient and visitor satisfaction. Mention any relevant skills, such as basic math skills and effective communication in English.
Highlight Flexibility: In your application, emphasise your ability to work a flexible schedule. This is important for a full-time position in food services, so make it clear that you are adaptable and willing to meet the needs of the department.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as clear communication is essential in this role. A polished application reflects your attention to detail.
How to prepare for a job interview at Mt
✨Showcase Your Customer Service Skills
As a cashier in food services, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've handled difficult customers or gone above and beyond to ensure satisfaction.
✨Demonstrate Basic Math Proficiency
Since the role involves cash handling, it's important to demonstrate your basic math skills. You might be asked to perform simple calculations during the interview, so brush up on your arithmetic and be ready to show your confidence with numbers.
✨Familiarise Yourself with Food Safety Standards
Understanding food safety and sanitation standards is key in this role. Research common practices and be ready to discuss how you would maintain cleanliness and safety in a food service environment.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training processes, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.