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- Tasks: Join our team to manage patient appointments and maintain vital data.
- Company: Be part of London North West University Healthcare NHS Trust, serving a diverse community.
- Benefits: Gain valuable experience in a supportive environment with career development opportunities.
- Why this job: Make a real difference in patients' lives while honing your admin skills.
- Qualifications: Proficient in Excel, Outlook, Word, and have strong interpersonal skills.
- Other info: Dynamic role within a busy hospital setting, perfect for those eager to learn.
The predicted salary is between 24000 - 36000 £ per year.
Do you want to make a difference? Are you committed, caring, willing to learn, dedicated and have great attention for detail? We are looking for a motivated admin person with above average computer abilities and great interpersonal skills to join Northwick Park Cardiology team.
You must be proficient in the use of Excel, Outlook and Word and confident in the use of computer databases and booking systems as you shall be booking follow-up appointments for patients, or discharging them, as well as maintaining patient, RTT and appointment data. The role is essential for the accurate capture of clinical activity data and requires a person with the flexibility, adaptability and focus to meet competing priorities and changing working practices.
Work as part of the Cardiology Department multi-disciplinary team, providing an efficient administrative and reception service:
- Record all outpatient attendances (cashing-up) on the Patient Access System.
- Book follow-up appointments, discharge back to the GP and/or add to waiting lists.
- File documents according to Information Governance policy.
- Communicate with patients, visitors and staff in a professional and courteous manner.
- Communicate effectively using all available forms of communication.
- Maintain an uncluttered and tidy reception area.
- Maintain reception areas in a hygienic and sanitary condition including cleaning and wiping of surfaces.
- Support the Managers and Supervisors in developing a patient focused service.
Receptionist / Administrator employer: MT Consulting Group
Contact Detail:
MT Consulting Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Administrator
✨Tip Number 1
Get to know the company! Research Northwick Park Cardiology and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with patients and staff, it's crucial to convey information clearly and professionally. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your tech skills! Be ready to demonstrate your proficiency in Excel, Outlook, and Word during interviews. Maybe even prepare a quick example of how you've used these tools effectively in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team at London North West University Healthcare NHS Trust.
We think you need these skills to ace Receptionist / Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your admin skills and experience, especially with Excel, Outlook, and Word. We want to see how you can bring your unique flair to our team!
Show Off Your Interpersonal Skills: In your cover letter, let us know about your great communication skills. Share examples of how you've interacted with patients or colleagues in a professional manner – it’s all about making connections!
Be Detail-Oriented: Since attention to detail is key for this role, make sure your application is free from typos and errors. We appreciate a tidy presentation just as much as a tidy reception area!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Let’s get started on this journey together!
How to prepare for a job interview at MT Consulting Group
✨Know Your Tech
Make sure you're comfortable with Excel, Outlook, and Word. Brush up on your skills before the interview, as you'll likely be asked about your experience with these tools. Maybe even prepare a few examples of how you've used them in past roles.
✨Show Off Your Interpersonal Skills
As a receptionist/administrator, communication is key. Think of situations where you've effectively communicated with patients or colleagues. Be ready to share these experiences during the interview to demonstrate your ability to maintain a professional and courteous manner.
✨Flexibility is Key
The role requires adaptability to changing priorities. Prepare to discuss times when you've had to adjust quickly to new tasks or challenges. This will show that you can handle the dynamic environment of a busy cardiology department.
✨Attention to Detail Matters
Since you'll be maintaining patient data and appointment records, highlight your attention to detail. Bring examples of how you've ensured accuracy in your previous work, whether it’s through filing documents correctly or managing data entry without errors.
