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For Companies At a Glance
- Tasks: Lead a team to deliver top-notch healthcare and manage efficient administrative processes.
- Company: MT Consulting Group, committed to high-quality patient care and employee empowerment.
- Benefits: Competitive salary, supportive work environment, and opportunities for career growth.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in administration and strong leadership abilities required.
- Other info: Join a dynamic team focused on improving community health and well-being.
The predicted salary is between 36000 - 60000 £ per year.
The post holder will manage the delivery of a high quality, safe and compassionate healthcare service to patients. They will have responsibility for ensuring that all administrative processes are efficient and effective and enable the team and the Trust to meet high standards of performance. The post holder will have specific responsibility for driving forward excellent standards of customer service taking action where levels of service delivery fall short of what is required or do not uphold Trust values. The post holder will line-manage a team of administrators and will be responsible for organising workload and cover, recruiting and inducting new staff members, identifying training and support required by individuals and managing performance.
Roles and Responsibilities
- Maintain Cardiology Medical rota in accurate and timely manner to ensure all planned (annual, study leave) and sickness absences are reflected in real time.
- Effectively coordinate Cardiology Medical rota ensuring reallocation of staff to cover shortfalls and any gaps are escalated in a timely manner.
- Ensure timely distribution of most recent rota to all stakeholders.
- Facilitate and attend regular meetings with clinical rota managers.
- Continuously liaise with Assistant service manager to stay up to date with upcoming changes in establishments, identify the impact on the rota and assist in taking mitigation steps.
Administration Office
- Take overall responsibility for efficient running of the administrative function, maintaining effective office/departmental systems and processes.
- Work with other members of the wider team to ensure quality standards are adhered to.
- Ensure that the team is aware of relevant Trust policies and procedures relating to HR processes and service delivery.
- Develop new processes for the service with a view to continuously improving the patient experience.
- Take responsibility for patient/client care in terms of dealing with complex patient queries, particularly where patients are distressed and emotional.
- Manage complex patient queries referred from other staff to an appropriate resolution.
Our Objectives
- We will provide high-quality, timely and equitable care in a sustainable way.
- We will be a high-quality employer where all our people feel they belong and are empowered to provide excellent services and grow their careers.
- We will base our care on high-quality, responsive, and seamless non-clinical and administrative services.
- We will build high-quality, trusted ways of working with our local people and partners so that together we can improve the health of our communities.
Organizational Values
- Honesty – open and honest in everything we do
- Equity – we value all people equally and treat them fairly whilst recognising their individuality
- Accountability – we will provide excellent care and ensure the safety and wellbeing of all patients
- Respect – we treat everybody the way we would like to be treated
- Teamwork – we work together to make improvements, delivering consistent, high-quality, safe care
Cardiology Team Leader & Rota Co-ordinator in London employer: MT Consulting Group
Contact Detail:
MT Consulting Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cardiology Team Leader & Rota Co-ordinator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in cardiology. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching MT Consulting Group thoroughly. Understand their values and objectives, and think about how your experience aligns with their mission to provide high-quality care.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to discuss how you've managed teams or improved processes in previous roles, as this will resonate well with the responsibilities of a Cardiology Team Leader.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Cardiology Team Leader & Rota Co-ordinator in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Cardiology Team Leader & Rota Co-ordinator role. Highlight your relevant experience in managing teams and coordinating schedules, as this will show us you understand what we're looking for.
Showcase Your Skills: Don’t forget to emphasise your organisational skills and ability to handle complex queries. We want to see how you can contribute to maintaining high standards of service delivery and patient care.
Be Authentic: Let your personality shine through in your application. We value honesty and respect, so be genuine about your experiences and what drives you to apply for this role.
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at MT Consulting Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Cardiology Team Leader & Rota Co-ordinator. Familiarise yourself with the key tasks like managing the rota and ensuring high standards of patient care. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As you'll be managing a team, it's crucial to highlight your leadership experience. Prepare examples of how you've successfully led teams in the past, particularly in healthcare settings. Discuss how you’ve handled challenges, motivated staff, and improved service delivery to align with the Trust's values.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle complex patient queries. Think of specific situations where you’ve had to resolve issues or improve processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Emphasise Your Commitment to Quality Care
The role focuses heavily on delivering high-quality patient care. Be ready to discuss your approach to maintaining quality standards and how you would ensure that your team adheres to Trust policies. Share any relevant experiences that showcase your dedication to improving patient experiences.
