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- Tasks: Be the friendly face of our health service, welcoming and guiding patients.
- Company: Join a dedicated team at the Integrated Sexual and Reproductive Health Service.
- Benefits: Gain valuable experience, receive training, and work flexible evening shifts.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Great communication skills and a caring attitude are essential.
- Other info: Opportunity to work in a supportive environment with diverse patients.
The predicted salary is between 24000 - 36000 £ per year.
An opportunity has arisen for highly motivated and enthusiastic Community Receptionists to join our Integrated Sexual and Reproductive Health Service. You will be based at Patrick Clements Clinic, Central Middlesex Hospital providing contraception and testing/treatment for the management of sexually transmitted infections. You may also be required occasionally to cover clinics at Ealing, Harrow and Hillingdon.
Your role will be crucial to the smooth running of the service, as you will be the first point of contact for our service users. You will have excellent interpersonal skills to ensure that all patients have a positive experience of the service. This non‑judgemental role is within the Sexual Health field and deals with directing patients to the correct member of our multi‑disciplinary team and dealing with highly confidential and sensitive issues.
You will provide a professional and caring welcome to patients of all ages including teenagers, promoting access to services for young people. You will be able to work independently using your own initiative while maintaining your role as a strong team player. You will have excellent telephone and IT skills. Training will be provided for our IT systems and in contraception and sexual health processes.
This post requires working on evening shifts as well, one to two days a week.
Community Receptionist employer: MT Consulting Group
Contact Detail:
MT Consulting Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Receptionist
✨Tip Number 1
Get to know the clinic and its services inside out! Familiarise yourself with the Integrated Sexual and Reproductive Health Service so you can confidently answer questions and engage with patients. This will show your enthusiasm and commitment during interviews.
✨Tip Number 2
Practice your interpersonal skills! Role-play with friends or family to simulate patient interactions. This will help you feel more comfortable and prepared to provide that professional and caring welcome we all want to give.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current employees on LinkedIn or attend community health events. Building relationships can give you insider tips and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to the important work we do in sexual health.
We think you need these skills to ace Community Receptionist
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for the role shine through in your application. We want to see how motivated you are to be a Community Receptionist and how much you care about providing a positive experience for our service users.
Highlight Your Interpersonal Skills: Since you'll be the first point of contact for patients, it's crucial to showcase your excellent interpersonal skills. Share examples of how you've successfully communicated with others, especially in sensitive situations.
Be Professional and Caring: This role involves dealing with confidential and sensitive issues, so make sure to convey your ability to handle such matters with professionalism and empathy. We appreciate candidates who understand the importance of a non-judgemental approach.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding the process.
How to prepare for a job interview at MT Consulting Group
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Community Receptionist. Familiarise yourself with the Integrated Sexual and Reproductive Health Service, and be ready to discuss how your skills align with the role, especially in handling sensitive issues and providing excellent patient care.
✨Showcase Your Interpersonal Skills
Since you'll be the first point of contact for service users, it's crucial to demonstrate your interpersonal skills during the interview. Prepare examples of how you've successfully interacted with diverse groups, particularly in challenging situations, to show that you can create a welcoming environment for all patients.
✨Highlight Your IT Proficiency
As the role requires excellent telephone and IT skills, be prepared to discuss your experience with relevant software or systems. If you have any specific examples of how you've used technology to improve efficiency or patient interactions, share those to illustrate your capability.
✨Emphasise Teamwork and Independence
This position requires both independent initiative and strong teamwork. Think of instances where you've successfully worked alone on a task as well as times when you've collaborated with others. This will show that you can balance both aspects effectively in a busy clinic environment.
