At a Glance
- Tasks: Manage client relationships and improve service processes for banking products.
- Company: Join a leading bank with a focus on innovation and customer satisfaction.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Dynamic role with opportunities to grow and enhance your career.
- Why this job: Make a real impact in banking while developing your leadership skills.
- Qualifications: Degree or equivalent experience, strong customer service, and leadership skills.
The predicted salary is between 45000 - 55000 £ per year.
Manages administrative, relationship management and planning for one or more of assigned section’s product lines or group of staff. Works closely with management and/or Product Leader and others as assigned.
Manage simple to complex relationships, cultivating present and prospective clients as sources of new business, including travel and client visits. Meet with clients to ensure quality of service and uncover opportunities for referrals for other banking services.
Ensure staff is kept aware of and compliant with internal and external policies and procedures. In conjunction with management, lead development and implementation of process improvements to increase service, processing, profitability and regulatory compliance. Partner with management and colleagues to maintain all administrative, operational and risk management support for Unit.
Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations. Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.
Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
This position manages individual development by providing coaching, feedback, and reinforcement, as well as effectively delegating tasks or projects. The position facilitates development of a sense of ownership in jobs or projects by providing clear expectations, controlling sufficient resources, encouraging responsibility and coaching. The jobholder fosters attitudes, conditions, and environments that yield improved quality and quantity to maximize performance. The position conducts analysis and monitors progress and results and takes appropriate measures and counter measures as required.
Typical managerial scope of the position is up to 3,500 accounts or 2-5 staff members.
Education and Experience Required:
- Bachelor's degree and a minimum of 2 years’ related experience, OR in lieu of a degree, a combined minimum of 6 years’ higher education and/or work experience, including a minimum of 2 years’ related experience
- Minimum of 1 year work leadership and/or supervisory experience
- Strong customer service skills
- Strong verbal and written communication skills
- Problem resolution skills
- Resource management skills
- Strong decision-making skills
Education and Experience Preferred:
- Certified Corporate Trust Specialist certification
- Project management skills
- Analytical skills
- Demonstrated high level of proficiency in use of pertinent word processing, spreadsheet, presentation and industry-specific software
Location: London, United Kingdom
Type: Full time
Unit Controller in London employer: M&T Bank
As a GCM Client Administrator II at our London office, you will thrive in a dynamic work culture that prioritises client relationships and professional growth. We offer comprehensive training, mentorship opportunities, and a supportive environment that encourages collaboration and innovation, making it an ideal place for those seeking meaningful and rewarding employment in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Unit Controller in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like M&T Bank. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Unit Controller in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to M&T Bank.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on M&T Bank's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at M&T Bank
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with M&T Bank.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at M&T Bank will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former M&T Bank employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
