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For Companies At a Glance
- Tasks: Drive sales by connecting with customers and achieving targets in a fast-paced environment.
- Company: Join TPS, part of the Volkswagen Group, known for quality and innovation.
- Benefits: Inclusive workplace, recognition, and opportunities for learning and development.
- Why this job: Be part of a growing team and make an impact in the automotive industry.
- Qualifications: Sales experience, strong communication skills, and a passion for customer service.
- Other info: Dynamic role with excellent career progression in a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
About the Role
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, Å KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
Job Opportunity
What will you be doing?
- As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre.
- Achieve personal KPI‘s and revenue objectives with target customers.
- Accurately identify parts to meet the customer sales requirements.
- Utilise all product promotions effectively to achieve specific targets set.
- Identify and leverage potential sales opportunities within customer base.
- Maintain own product knowledge and awareness of competitor activity.
- Build strong working relationships with customers through regular contact with them on the phone and via face to face visits.
- Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice.
- Provide timely communication to customer on their credit status.
- Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service.
- Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales.
- Handle incoming calls and customer enquiries within KPI’s, using the approved greeting.
- Ensure the proper and accurate use of all systems to search and order parts.
- Complete all required documentation accurately and promptly.
- Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual.
Essential Skills
What are we looking for?
- A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment.
- Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment.
- Passion for providing a great customer service experience.
- Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders.
- A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis.
- Excellent attention to detail and accurate record-keeping.
- IT literate, preferably with a good working knowledge of MS Excel.
- A passion for the automotive industry.
Parts Sales Executive in Stockport employer: MSX - TPS
Contact Detail:
MSX - TPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Executive in Stockport
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those connected to TPS. Attend events or join online forums where you can chat with potential colleagues and learn more about the company culture.
✨Tip Number 2
Practice your pitch! When you get that chance to speak with someone from TPS, be ready to showcase your sales skills. Prepare a quick summary of your experience and how it aligns with their needs as a Parts Sales Executive.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way. Mention something specific from your conversation to remind them why you’re the perfect fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Parts Sales Executive in Stockport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Sales Executive role. Highlight your experience in B2B sales and any relevant automotive industry knowledge. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter should tell us why you're passionate about this role and how your skills align with our needs. Be sure to mention your customer service experience and ability to build strong relationships, as these are key for us.
Showcase Your Achievements: When detailing your work history, focus on specific achievements that demonstrate your ability to meet sales targets. Use numbers where possible to quantify your success – we love seeing results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the TPS family!
How to prepare for a job interview at MSX - TPS
✨Know Your Products Inside Out
As a Parts Sales Executive, you'll need to be well-versed in the products you’ll be selling. Make sure to research TPS and the Volkswagen Group's parts offerings thoroughly. Familiarise yourself with common customer queries and how to address them effectively.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully met targets in a B2B environment. Use specific examples that highlight your ability to build relationships and close deals, as this will resonate well with the interviewers.
✨Demonstrate Customer Service Excellence
Since providing great customer service is key for this role, think of instances where you've gone above and beyond for a customer. Be ready to share these stories, showcasing your communication skills and your passion for delivering exceptional service.
✨Be Ready for Role-Play Scenarios
Interviews for sales positions often include role-play scenarios to assess your selling techniques. Practice handling customer inquiries and objections confidently. This will help you demonstrate your ability to think on your feet and provide solutions in real-time.
