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For Companies At a Glance
- Tasks: Drive sales by connecting with customers and providing top-notch service in the automotive industry.
- Company: Join TPS, part of the Volkswagen Group, known for quality and growth.
- Benefits: Inclusive workplace, recognition, and opportunities for learning and development.
- Why this job: Be part of a dynamic team and make an impact in a fast-paced environment.
- Qualifications: Sales experience, strong communication skills, and a passion for customer service.
- Other info: Exciting career growth potential in a thriving national network.
The predicted salary is between 30000 - 42000 £ per year.
About the Role
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, Å KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
Job Opportunity
What will you be doing?
- As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre.
- Achieve personal KPI‘s and revenue objectives with target customers.
- Accurately identify parts to meet the customer sales requirements.
- Utilise all product promotions effectively to achieve specific targets set.
- Identify and leverage potential sales opportunities within customer base.
- Maintain own product knowledge and awareness of competitor activity.
- Build strong working relationships with customers through regular contact with them on the phone and via face to face visits.
- Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice.
- Provide timely communication to customer on their credit status.
- Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service.
- Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales.
- Handle incoming calls and customer enquiries within KPI’s, using the approved greeting.
- Ensure the proper and accurate use of all systems to search and order parts.
- Complete all required documentation accurately and promptly.
- Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual.
Essential Skills
What are we looking for?
- A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment.
- Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment.
- Passion for providing a great customer service experience.
- Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders.
- A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis.
- Excellent attention to detail and accurate record-keeping.
- IT literate, preferably with a good working knowledge of MS Excel.
- A passion for the automotive industry.
Parts Sales Executive - Guildford employer: MSX - TPS
Contact Detail:
MSX - TPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Executive - Guildford
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those connected to TPS. Attend local events or join online forums to make connections that could lead to job opportunities.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the Parts Sales Executive role. Highlight your sales achievements and customer service skills to show you’re the perfect fit.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining the TPS team. It shows initiative and interest!
We think you need these skills to ace Parts Sales Executive - Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Sales Executive role. Highlight your experience in B2B sales and any relevant automotive industry knowledge. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer service and your ability to build strong relationships. Let us know why you're excited about joining TPS and how you can contribute to our success.
Showcase Your Achievements: When detailing your work experience, focus on your achievements. Use specific examples of how you've met or exceeded sales targets in the past. We love numbers, so don't be shy about sharing them!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it ensures your application gets to the right people. We can't wait to hear from you!
How to prepare for a job interview at MSX - TPS
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the parts and products offered by TPS. Familiarise yourself with Volkswagen Group vehicles and their specific parts. This knowledge will not only impress your interviewers but also help you answer questions confidently.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in a B2B environment. Think of specific examples where you achieved targets or built strong customer relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your successes.
✨Demonstrate Your Customer Service Passion
Since providing excellent customer service is key for this role, be ready to share instances where you went above and beyond for a customer. Highlight your communication skills and how you handle inquiries or complaints effectively, showing that you truly care about customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, sales targets, or training opportunities. This shows your genuine interest in the role and helps you assess if TPS is the right fit for you.
