At a Glance
- Tasks: Join a dynamic team to drive sales and build customer relationships.
- Company: TPS is part of the Volkswagen Group, providing quality parts for garages and bodyshops.
- Benefits: Enjoy a motivating environment with opportunities for learning and development.
- Other info: Work in a supportive team while achieving personal KPIs and revenue targets.
- Why this job: Be part of a rapidly growing company that values teamwork and customer service.
- Qualifications: Sales experience in B2B, strong communication skills, and IT literacy required.
The predicted salary is between 36000 - 60000 £ per year.
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
What will you be doing?
As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre
- Achieve personal KPI‘s and revenue objectives with target customers
- Accurately identify parts to meet the customer sales requirements
- Utilise all product promotions effectively to achieve specific targets set
- Identify and leverage potential sales opportunities within customer base
- Maintain own product knowledge and awareness of competitor activity
- Build strong working relationships with customers through regular contact with them on the phone and via face to face visits
- Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice
- Provide timely communication to customer on their credit status
- Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service
- Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales
- Handle incoming calls and customer enquiries within KPI’s, using the approved greeting
- Ensure the proper and accurate use of all systems to search and order parts
- Complete all required documentation accurately and promptly
- Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual
What are we looking for?
- A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment
- Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment
- Passion for providing a great customer service experience
- Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders
- A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis
- Excellent attention to detail and accurate record-keeping
- IT literate, preferably with a good working knowledge of MS Excel
- A passion for the automotive industry
Parts Sales Executive - Chester Chester, UK
#J-18808-Ljbffr
Parts Sales Executive - Chester employer: MSX - TPS
At TPS, we pride ourselves on being an excellent employer, offering a motivating and inclusive workplace where our Parts Sales Executives can thrive. Located in Bradford, you will benefit from a strong team culture, opportunities for personal growth through ongoing learning and development, and the chance to work with high-quality products in the automotive industry. Join us to build lasting relationships with customers while achieving your sales targets in a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Sales Executive - Chester
✨Tip Number 1
Familiarise yourself with the Volkswagen Group and its brands. Understanding their products and services will help you engage more effectively with potential customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Network within the automotive industry, especially with professionals who have experience in B2B sales. Attend industry events or join relevant online forums to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare for the interview by practising common sales scenarios. Be ready to discuss how you've successfully met KPIs in previous roles and how you would approach building relationships with customers in this position.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've gone above and beyond for clients in the past. This will highlight your commitment to excellent service, which is crucial for the Parts Sales Executive role.
We think you need these skills to ace Parts Sales Executive - Chester
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the key responsibilities and requirements for the Parts Sales Executive position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Experience:Emphasise your previous sales experience, particularly in a B2B environment. Provide specific examples of how you've successfully built relationships and met sales targets in similar roles.
Showcase Customer Service Skills:Since excellent customer service is crucial for this role, include examples that demonstrate your ability to understand customer needs and provide effective solutions. This could be through anecdotes or metrics from past roles.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for the Parts Sales Executive role.
How to prepare for a job interview at MSX - TPS
✨Know Your Products
Familiarise yourself with the range of parts and products offered by TPS. Understanding the specifics of Volkswagen Group vehicles will help you answer questions confidently and demonstrate your expertise during the interview.
✨Demonstrate Sales Experience
Be prepared to discuss your previous sales achievements, particularly in a B2B environment. Highlight specific examples where you've met or exceeded targets, as this will show your potential employer that you can deliver results.
✨Showcase Customer Service Skills
Since the role emphasises excellent customer service, think of instances where you've gone above and beyond for a customer. This will illustrate your commitment to understanding and meeting customer needs.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the company culture, team dynamics, and sales strategies. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
