Telematics Service Desk Analyst
Telematics Service Desk Analyst

Telematics Service Desk Analyst

Warwick Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Connected Car workforce and ensure top-notch service delivery.
  • Company: Join MSX International, a partner of the prestigious Jaguar Land Rover.
  • Benefits: Enjoy competitive pay, flexible working options, and great corporate perks.
  • Why this job: Be part of an innovative team making a real impact in the automotive industry.
  • Qualifications: Looking for tech-savvy individuals with a passion for customer support.
  • Other info: This role offers a chance to grow within a leading global company.

The predicted salary is between 30000 - 42000 £ per year.

MSX International are currently recruiting for a TSD Analyst for our prestigious client, Jaguar Land Rover. This is an exciting opportunity for a motivated candidate to join us in our partnership with this successful organisation.

We are seeking a technically confident individual who will engage and support the Connected Car workforce that drives a Best in Class global service. We are looking for a…

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Telematics Service Desk Analyst employer: MSX International.

At MSX International, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Telematics Service Desk Analyst for Jaguar Land Rover, you will benefit from comprehensive training and development opportunities, ensuring your professional growth while working in a collaborative environment that values innovation and excellence. Join us in a role that not only offers competitive benefits but also the chance to be part of a prestigious brand known for its commitment to quality and service.
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Contact Detail:

MSX International. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telematics Service Desk Analyst

✨Tip Number 1

Familiarise yourself with the latest telematics technologies and trends. Understanding how connected cars operate and the services they offer will give you an edge in discussions during interviews.

✨Tip Number 2

Network with professionals in the automotive and telematics sectors. Attend industry events or join online forums to connect with people who can provide insights or even refer you to opportunities at Jaguar Land Rover.

✨Tip Number 3

Prepare for technical questions by brushing up on your problem-solving skills. Be ready to demonstrate how you would handle common issues that might arise in a telematics service desk role.

✨Tip Number 4

Showcase your customer service skills. As a TSD Analyst, you'll be supporting the Connected Car workforce, so highlight any experience you have in providing excellent customer support or technical assistance.

We think you need these skills to ace Telematics Service Desk Analyst

Technical Support Skills
Telematics Knowledge
Customer Service Skills
Problem-Solving Skills
Communication Skills
Analytical Skills
Attention to Detail
IT Troubleshooting
Knowledge of Connected Car Technologies
Team Collaboration
Time Management
Adaptability
Familiarity with Automotive Systems
Remote Support Experience

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Telematics Service Desk Analyst position. Tailor your application to highlight how your experience aligns with these requirements.

Highlight Technical Skills: Since the role requires a technically confident individual, make sure to emphasise your technical skills in your CV and cover letter. Mention any relevant experience with telematics systems or customer support in a technical environment.

Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your motivation for applying to Jaguar Land Rover. Explain why you are interested in the role and how you can contribute to their Best in Class global service.

Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role in a prestigious company like Jaguar Land Rover.

How to prepare for a job interview at MSX International.

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Telematics Service Desk Analyst. Familiarise yourself with the Connected Car technology and how it impacts customer service at Jaguar Land Rover.

✨Showcase Technical Confidence

Prepare to discuss your technical skills and experiences relevant to telematics. Be ready to explain how you've solved technical issues in the past, as this will demonstrate your capability to support the workforce effectively.

✨Research Jaguar Land Rover

Take some time to learn about Jaguar Land Rover's values, mission, and recent developments in their connected car services. This knowledge will help you align your answers with their goals during the interview.

✨Prepare Questions

Have a few insightful questions ready to ask the interviewer. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.

Telematics Service Desk Analyst
MSX International.
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  • Telematics Service Desk Analyst

    Warwick
    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-08-25

  • M

    MSX International.

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