Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage service business relationships and drive parts sales with Ford dealerships.
- Company: Join MSX International, a leader in customer service solutions for Ford.
- Benefits: Enjoy flexible working, 25 days leave, health care cash back, and a pension plan.
- Why this job: Be part of a diverse team that values your input and fosters growth.
- Qualifications: Experience in Dealer/Aftersales roles and strong communication skills are essential.
- Other info: Hybrid working model with occasional travel to dealer visits.
The predicted salary is between 30000 - 42000 £ per year.
Service Business Manager in Basildon employer: MSX International.
Contact Detail:
MSX International. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Business Manager in Basildon
✨Tip Number 1
Network with professionals in the automotive industry, especially those who have experience with Ford dealerships. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends in service management.
✨Tip Number 2
Familiarise yourself with Ford's Service Retention Reward Programme and other customer satisfaction initiatives. Understanding these programmes will not only help you in interviews but also demonstrate your commitment to the brand and its values.
✨Tip Number 3
Prepare to discuss specific strategies for driving parts sales and workshop traffic during your interview. Think of innovative ideas that could enhance dealer engagement and improve service retention, as this will show your proactive approach to the role.
✨Tip Number 4
Research MSX International thoroughly, including their culture and values. Tailor your conversation to align with their mission and demonstrate how your skills and experiences can contribute to their success in the service business sector.
We think you need these skills to ace Service Business Manager in Basildon
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Service Business Manager. Highlight your relevant experience in dealer/aftersales roles and how it aligns with the job description.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the position. Emphasise your communication skills, numerical capabilities, and any experience with the Ford brand or similar roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the Ford brand. Use specific examples from your past experiences to demonstrate how you can contribute to MSX International's objectives.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at MSX International.
✨Know Your Numbers
As a Service Business Manager, you'll need to demonstrate your numerical and analytical skills. Be prepared to discuss key performance indicators related to service retention and parts sales. Bring examples of how you've used data to drive results in previous roles.
✨Showcase Your Communication Skills
Excellent communication is crucial for this role. Practice articulating your thoughts clearly and confidently. Consider preparing a few anecdotes that highlight your ability to build strong relationships with dealer partners and engage teams effectively.
✨Understand the Ford Brand
While knowledge of the Ford brand is advantageous, it's essential to show your enthusiasm for it. Research recent developments or initiatives within Ford's Customer Service Division and be ready to discuss how you can contribute to their goals.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential barriers to dealer engagement and prepare solutions. This will showcase your proactive approach and strategic thinking, which are vital for the role.
