Senior Business success manager

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry, operating in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.

As the Senior Business Success Manager, you will be instrumental in driving significant sales growth of our automotive replacement parts within your market. You will be responsible for the end-to-end operational management, strategically adapting and executing our strategy to the specific nuances of the local market. This pivotal role requires strong collaboration with internal and external stakeholders to ensure operational excellence, optimize our sales processes, and consistently achieve ambitious revenue targets. You will lead and inspire a high-performing team while fostering strong relationships with key partners and contributing directly to our growth objectives.

• Strategic Implementation & Adaptation: Spearhead the implementation of the strategic plan for increasing automotive aftermarket parts sales in the market, adapting the global strategy to local market conditions, competitive landscapes, and evolving customer needs.
• Operational Excellence: Oversee all day-to-day operational activities within your market, ensuring alignment with the company's quality standards, operational guidelines, and strategic objectives.
• Sales Growth & Optimization: Collaborate closely with sales, marketing, and customer service teams to identify and capitalize on growth opportunities within the local aftermarket, continuously optimizing the sales process to maximize efficiency and drive revenue.
• Market Analysis & Insights: Conduct thorough analysis of market trends, competitor activities, and customer feedback to provide valuable insights, recommending strategic and operational adjustments to maintain a competitive edge.
• Stakeholder Management: Cultivate and maintain strong relationships with key partners, suppliers, and parts distributors across the market, acting as the primary point of contact.
• Financial Acumen & Budget Management: Take ownership of operational budgets and forecasts for the market, monitoring performance, identifying opportunities for cost reduction, and implementing strategies to enhance profitability.
• Team Leadership & Development: Hire, lead, motivate, and develop a high-performing operations team, fostering a positive work environment and providing ongoing coaching and development opportunities.
• Performance Reporting & Accountability: Provide regular reports on operational performance to the management team, including key performance indicators (KPIs), insightful analysis, and actionable recommendations for continuous improvement.

• Proven Track Record: Experience in operations management, with a history of success in driving sales growth and operational efficiency.
• Automotive Aftermarket Expertise: Significant experience and understanding of the automotive aftermarket industry, including familiarity with parts distribution and supply chain dynamics.
• Strategic Implementation & Market Adaptation: Experience in successfully implementing strategic plans and adapting global strategies to local market conditions.
• Leadership & Team Development: Proven ability to lead and build high-performing teams, managing cross-functional teams and fostering collaboration.
• Analytical & Problem-Solving Skills: Strong analytical skills with the ability to interpret complex data and translate insights into actionable strategies.
• Financial Management: Experience in developing and managing operational budgets and implementing cost-saving initiatives.
• Stakeholder Relationship Management: Ability to build and maintain strong relationships with external partners and internal stakeholders.
• International Exposure: Experience operating within a multi-national company and navigating the complexities of a European market is preferred.
• Communication: Exceptional communication, negotiation, and interpersonal skills, with fluency in English and the language of the market they will be responsible for.
• Bachelor’s degree in Business Administration, Operations Management, Supply Chain Management or a related field.

When you join our team, you become part of the MSX International family. It’s more than a job – it’s the opportunity to build a career, make a difference, and be part of an exciting industry. At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organization who takes pride in our diverse workforce.

With over 5,000 employees based in more than 80 countries, our teams provide industry-leading expertise that spans various areas. Building trust since 1931, our proven record of accomplishment means that we now collaborate with almost every car manufacturer on the market.

If you think you have what it takes to make MSXI the partner of choice, apply now.