Customer Experience Consultant in Seaford

Role Purpose

Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.

To act as champion for Customer Experience in a dealer facing role focusing on both sales and service activities.

Role Scope

• Target dealers with poor Viewpoint / RFT scores / dealers on Customer View Point (CVP) Support
• Develop action plans, using existing tools (CVP Website / Training to drive improvement xsabvtc at poor performing sites
• Identify poor performers and provide written feedback to deal…