Overview
As Warranty Audit Consultant you will conduct in-depth reviews of dealer warranty operations across the UK to ensure accurate claims and compliance with official procedures. You will perform on-site audits, analyze historical warranty costs, and produce detailed reports that guide dealer improvements. The role involves frequent travel and overnight stays, working with a UK-based team to strengthen warranty performance for a major automotive client.
Pay / Benefits
- 25 days annual leave entitlement
- Company car
- Company contributory pension plan
- Cashback healthcare scheme
- Life Assurance
- Car Salary Exchange Scheme
Responsibilities
- Perform on-site warranty audits across the UK dealer network
- Analyze historical warranty cost performance
- Manually review selected paid claims and dealer documentation for compliance
- Advise dealers on warranty processes and manufacturer requirements
- Prepare and present detailed on-site audit reports and close-out meetings
Key requirements
- Minimum five years’ warranty experience or three years in technical/workshop roles with strong warranty/process knowledge
- Extensive knowledge of policy and procedure in workshops and warranty
- Ability to liaise with all levels within the dealer network
- Excellent written and verbal communication skills
- Ability to manage own workload and travel requirements
- Team player with proactive approach
- Attention to detail and strong numerical skills
- Strong interpersonal and communication abilities
- PC literacy
- Knowledge of warranty policies and procedures
- Numerical analysis
Warranty Audit Consultant in Milton Keynes employer: MSX International
At MSX, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Located in Whitley, Coventry, our hybrid working model allows for flexibility while ensuring our team members are supported in their professional growth through continuous training and development opportunities. Join us to be part of a forward-thinking company that values diversity and is committed to delivering outstanding service in the automotive industry.
