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- Tasks: Support the Connected Car program and manage incidents for a global audience.
- Company: Leading global mobility solutions provider in the UK.
- Benefits: Salary up to £27,000 pro rata, plus great benefits and progression opportunities.
- Why this job: Join a dynamic team and make a difference in the future of connected vehicles.
- Qualifications: Customer service experience and knowledge of telecommunications and IT services.
- Other info: Exciting career growth potential in a fast-paced environment.
The predicted salary is between 16200 - 19800 £ per year.
A global mobility solutions provider in the UK is seeking a motivated individual to support their Connected Car program. You will engage with the Connected Car workforce, manage incidents, and provide user support across global markets.
Candidates should possess experience in customer service and strong knowledge of telecommunications and IT services.
This role offers a salary of up to £27,000 pro rata, along with various benefits and opportunities for progression within the company.
Global Telematics Support Analyst – Connected Car in Goole employer: MSX International
Contact Detail:
MSX International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Telematics Support Analyst – Connected Car in Goole
✨Tip Number 1
Network like a pro! Reach out to folks in the Connected Car space on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews! Research common questions for support roles and practice your answers. We suggest using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your customer service experience.
✨Tip Number 3
Show off your tech skills! Brush up on your knowledge of telecommunications and IT services. We recommend creating a mini portfolio or a presentation that highlights your relevant experience and how it relates to the Connected Car program.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Global Telematics Support Analyst – Connected Car in Goole
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and knowledge of telecommunications and IT services. We want to see how your skills align with the role of a Global Telematics Support Analyst.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the Connected Car program and how you can contribute to our team. Keep it engaging and relevant to the job description.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've managed incidents or provided user support in the past. We love candidates who can demonstrate their ability to tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at MSX International
✨Know Your Stuff
Make sure you brush up on your knowledge of telecommunications and IT services. Familiarise yourself with the latest trends in connected car technology, as this will show your passion for the industry and help you answer technical questions confidently.
✨Customer Service is Key
Since this role involves user support, be prepared to discuss your previous customer service experiences. Think of specific examples where you successfully resolved issues or improved user satisfaction, as this will demonstrate your ability to engage effectively with the Connected Car workforce.
✨Practice Incident Management Scenarios
Anticipate questions about how you would handle incidents or support requests. Prepare a few scenarios where you had to manage a problem, detailing your approach and the outcome. This will showcase your problem-solving skills and ability to work under pressure.
✨Show Enthusiasm for Progression
Express your interest in growth opportunities within the company. Research their career development programmes and mention how you see yourself evolving in the role. This will highlight your motivation and commitment to contributing to the company's success.
