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- Tasks: Drive business growth and enhance customer satisfaction in the commercial vehicle sector.
- Company: Join MSX International, a leader in automotive solutions with a global presence.
- Benefits: Competitive salary, company car, 25 days leave, and healthcare benefits.
- Other info: Travel up to 80% of the time with excellent career progression opportunities.
- Why this job: Be part of a dynamic team making a real impact in the automotive industry.
- Qualifications: Experience in automotive aftersales and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
We have an exciting opportunity for a Commercial Vehicle Business Manager who thrives in a fast-paced, dynamic environment. As a key member of the Commercial Vehicle team, you will focus on increasing dealership capacity, enhancing customer relationships, and improving workshop performance to help automotive dealers reach their full potential.
As a Business Manager with MSXI Global, you'll join a team working closely with a respected global automotive manufacturer. Experience in automotive aftersales, performance data analysis, and implementing improvements is essential. This role is field-based, covering dealerships in Scotland, North of England, and Northern Ireland, requiring travel and overnight stays.
Responsibilities:- Develop action plans with dealership managers to grow the business and improve customer satisfaction.
- Ensure optimal workshop capacity at each dealership to service the local commercial vehicle fleet.
- Increase vehicle visits and spending per visit.
- Implement and support commercial vehicle programs through training and coaching.
- Participate in meetings, report on performance, and develop presentations for reviews and workshops.
- Monitor key performance metrics and reporting processes with dealerships.
- Lead the launch of the ‘Uptime Management system’ to reduce customer downtime.
- Assist with the Mobile Service program and improve sales-to-service processes.
- Provide dealer-specific initiatives and reporting to project management.
- Perform additional operational tasks as needed.
- Experience in automotive dealer aftersales; commercial vehicle experience is a plus.
- Strong results-driven attitude.
- Excellent communication skills at all levels.
- Ability to manage multiple projects within deadlines.
- Numerical and analytical skills.
- Full driving license is required.
- Full-time, Monday to Friday.
- Based in Scotland with travel up to 80% of the time, fully expensed.
- Monthly meetings at client HQ in Dunton, Essex.
- Competitive salary up to OTE £50,000.
- Company car and other benefits including 25 days leave, pension, healthcare, life assurance, and car salary exchange scheme.
- Opportunities for global career progression.
Commercial Vehicle Business Manager - Scotland in England employer: MSX International
Contact Detail:
MSX International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Vehicle Business Manager - Scotland in England
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those connected to commercial vehicles. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in aftersales and performance data analysis. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can help improve workshop performance and customer satisfaction. Use specific examples from your past experiences to demonstrate your results-driven attitude and analytical skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Good luck!
We think you need these skills to ace Commercial Vehicle Business Manager - Scotland in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Commercial Vehicle Business Manager role. Highlight your experience in automotive aftersales and any relevant performance data analysis skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've improved customer relationships or workshop performance in the past. We love a good story that showcases your skills!
Show Off Your Analytical Skills: Since this role involves monitoring key performance metrics, make sure to mention any experience you have with data analysis. We’re looking for someone who can turn numbers into actionable insights, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our dynamic team!
How to prepare for a job interview at MSX International
✨Know Your Numbers
As a Commercial Vehicle Business Manager, you'll need to demonstrate your numerical and analytical skills. Brush up on key performance metrics relevant to the automotive industry, and be ready to discuss how you've used data to drive improvements in previous roles.
✨Showcase Your Communication Skills
This role requires excellent communication at all levels. Prepare examples of how you've effectively communicated with dealership managers or teams in the past. Think about times when your communication led to improved customer satisfaction or workshop performance.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about challenges you've faced in automotive aftersales and how you developed action plans to overcome them. Be ready to explain your thought process and the outcomes.
✨Demonstrate Your Passion for the Industry
Show your enthusiasm for the automotive sector and the specific role. Research MSX International and their commercial vehicle programs. Be prepared to discuss how you can contribute to their goals and enhance dealership capacity and customer relationships.